Job Number 147379
We invite you to watch the Patient Access Staffing Express Video previewing this exciting opportunity.
The Registrar is often the first person our patients meet on their arrival to the hospital and is crucial to creating a positive experience. By providing exceptional customer service, the registrar helps the patient feel comfortable and at ease as they accurately collect patient data and obtain all necessary demographic, financial, and clinical information. They articulate billing process information and discuss insurance benefits, cost estimates, collect co-pay amounts, and identify financial assistance resources if needed. They direct the patient to the care area and identify potential wait times if any. By providing complete and accurate information, the patient stays informed and knows what to expect during their hospital visit. Registrars impact patient’s lives every day and truly make a difference to those they serve. This position has the adaptability to provide a flexible work schedule with the opportunity to be a part of a valley wide floating registrar team serving LDS Hospital, Alta View Hospital, Intermountain Medical Center, Riverton Hospital, The Orthopedic Specialty Hospital, and Primary Children's Medical Center. This team works in various areas of registration such as ERs, lab, radiology, admitting, call center and surgery check-in. This position does have on call requirement with the expectation of arrival to the assigned facility within 30 minutes after receiving the call. The selected candidate must have reliable transportation.
Training for this position requires selected candidate to be available for 7 consecutive weekdays 10:00 - 1630.
Some positions also require the ability to perform in visually graphic and emotionally difficult situations, i.e. Emergency Room Department.
This is a PRN (as required) position. There are no guaranteed shifts. The selected candidate must have access to the internet because all shifts are scheduled on-line with little advance notice. Must be flexible with broad availability to work varying shifts, shifts start as early as 5:00am. Staffing is required seven days a week and holidays.
Entry Pay Rate : $11.54
Benefits Eligible: No
Shift Details: PRN - AS NEEDED
Must have one or more years of customer service experience
One or more years of negotiation or collection experience within the last three years
Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions
Experience in keyboarding and computer skills
Excellent interpersonal relations and communication skills
Intermountain Healthcare Patient Access work experience
Bilingual in English and Spanish
One year data entry or clerical experience in a medical office setting within the last three years
Medical office experience
Experience working registration for a medical office
This position does have on call requirement with the expectation of arrival to the assigned facility within 30 minutes after receiving the call.
After applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status
Job Type: On-Call / PRN
Location: Salt Lake City, UT, US