Intermountain has always sought to provide quality healthcare to people in need, regardless of their ability to pay. While those who can pay need to pay their fair share, we work with those who are unable to pay to help them get the care they need. 

In 2008, in nearly 217,000 cases, Intermountain facilities and physicians directly provided approximately $131 million in charity care to people who were unable to pay. (See table below.) Charity care does not include bad debts of approximately $177 million in 2008. (Bad debts are defined as uncollectable bills from patients who were able to pay or who have not provided the documentation to qualify for charity care.)

Providing care to those unable to pay is only one of the community benefits we provide. Other benefits include support of medical education for physicians, nurses, and other clinical professionals, sponsorship of community healthcare programs, support of medical research, and donations of medical equipment and supplies. In 2008, Intermountain's total benefit to the community amounted to $607 million in our service area ($601 million provided in Utah).

Intermountain Healthcare 2008 Charity Care
(Free Care Provided to People Unable to Pay)
NAME OF HOSPITAL LOCATION LICENSED BEDS STAFFED BEDS 2008 CHARITY CARE1 2008 CHARITY CASES
Urban Hospitals5
1. Alta View Hospital Sandy, Utah 80 72 $ 2,705,003 6,657
2. American Fork Hospital American Fork, Utah 81 81 2,644,384 4,906
3. Dixie Regional Medical Center St. George, Utah 245 245 12,733,873 19,795
4. Intermountain Medical Center Murray, Utah 440 440 20,824,455 20,747
5. LDS Hospital Salt Lake City, Utah 350 232 20,137,871 29,823
6. Logan Regional Hospital Logan, Utah 148 126 4,949,280 7,557
7 & 8. McKay-Dee Hospital Center2 Ogden, Utah 332 299 21,180,365 23,370
9. Orem Community Hospital Orem, Utah 20 18 637,070 2,075
10. Primary Children’s Medical Center Salt Lake City, Utah 252 252 11,671,859 12,361
11. The Orthopedic Specialty Hospital Murray, Utah 14 14 691,558 758
12. Utah Valley Regional Medical Center Provo, Utah 395 367 14,485,980 15,753
Rural Hospitals5
13. Bear River Valley Hospital Tremonton, Utah 20 14 395,740 962
14. Cassia Regional Medical Center Burley, Idaho 25 25 1,069,897 2,772
15. Delta Community Medical Center Delta, Utah 20 20 309,735 1,016
16. Fillmore Community Medical Center Fillmore, Utah 20 8 194,694 583
17. Garfield Memorial Hospital & Clinics3 Panguitch, Utah 14 14 - -
18. Heber Valley Medical Center Heber City, Utah 20 20 530,712 1,089
19. Sanpete Valley Hospital Mt. Pleasant, Utah 20 15 640,381 1,613
20. Sevier Valley Medical Center Richfield, Utah 42 26 1,160,442 2,886
21. Valley View Medical Center Cedar City, Utah 48 48 2,891,893 5,953
21 Hospitals   2,586 2,336 119,855,192 160,676
  Homecare 3,666,857 7,024
  Medical Group 7,419,098 48,952
  Other4 529,904 344
Total Adjusted Charity Care1 $ 131,471,051 216,996

(1) In 2008, Intermountain provided approximately $191.1 million in charity care to people unable to pay. The charity care totals listed in this report have been adjusted based on standards established by the Utah State Tax Commission.

(2) Includes 48 licensed beds and 16 staffed beds of the McKay-Dee Institute for Behavioral Medicine. Charity care amounts for the Institute are also included.

(3) In 2008, Garfield Memorial Hospital & Clinics (Garfield Memorial) provided 1,020 cases of charity care totaling $231,000, (adjusted). As Garfield Memorial is a managed entity of Intermountain, the charity care provided has not been incorporated into Intermountain’s financial accounting.

(4) “Other” includes charity for other operations such as the Avenues Surgical Center, the McKay-Dee Surgical Center, and Intermountain Rehabilitation Services.

(5) Urban and Rural designations reflect the location of hospitals relative to U.S. Census Bureau Metropolitan Statistical Areas.

Improving Lives

"Intermountain has a strong culture of service. At work, Intermountain employees provide excellent healthcare to save lives, regardless of a patient's ability to pay. Many departments and individuals also take time outside of work to donate time, talents, and resources to their local communities.”

John Pingree
Vice President, Community Benefit Department
The Healers