Intermountain Healthcare:
A Recognized Leader in Transforming Healthcare

We're always pleased to receive awards and recognition. Not because we like to thump our chests, but because the honors mean those we serve are receiving excellent care. In the end, that's who is important: the patient.



"Customer champion" across nine industries

SelectHealth was 1 of 50 companies nationwide named a "customer champion" by J.D. Power and Associates in 2014. "I was reminded today why I work for SelectHealth," said employee Sunshine Tindall. "We find ways to make life better for everyone."



Twelve hospitals recognized for outstanding performance

HealthStrong rated our hospitals based on population health, market, and value-based outcomes. According to Dr. Elliot Fisher of Dartmouth Medical School, "The secret to Intermountain Healthcare is they use science to improve care, and by improving care they reduce the cost of care."

Hospitals honored in 2014 include Alta View, American Fork, Bear River Valley, Dixie Regional, Intermountain Medical Center, Logan Regional, McKay-Dee, Park City, Riverton, Sevier Valley, Utah Valley Regional, and Valley View.



1 of 5 "Medical Destinations of Excellence"

EdisonHealth recognized Intermountain Medical Center and LDS Hospital as some of the best hospitals for organ transplant surgeries in the nation. One patient, Mike Mader, underwent a heart and liver transplant at Intermountain Medical Center and said, "I'm very grateful for the exceptional care I received and the opportunity to have a second chance at life."



One of the most innovative users of business technology

For three consecutive years, Intermountain Healthcare has been recognized by InformationWeek for its advanced use of business technology. For example, innovation in clinical study management reduced the overhead time of clinical trials by 75 percent to bring down overall costs.



Exclusive winner for medical quality and excellence

In 2013, Intermountain Healthcare was privileged to earn the only award recognizing clinical quality programs and innovation from the American College of Medical Quality.



Honored among the nation's 100 top hospitals

Logan Regional, McKay-Dee, and Riverton Hospitals were recognized for their exceptional patient care and overall performance for 2014 by Truven's 100 Top Hospitals. In fact, one family member of a patient told us, "My folks considered moving to Logan from California because of the high-quality and low-cost care they received at Logan Regional Hospital."



Seven hospitals esteemed for quality

In 2013, HealthInsights acknowledged seven of our hospitals for their top-notch quality.
Hospitals recognized include Bear River Valley, Logan Regional, McKay-Dee, Orem Community, Park City, Sanpete Valley, and TOSH.



11 hospitals among the nation's 100 best for patient engagement

Becker's Hospital Review and Axial Exchange put 11 Intermountain hospitals on its list of the 100 Best Hospitals in the US for patient engagement. Such a strong showing is a reflection of the emphasis Intermountain places on involving patients in their decisions.



Named among the 100 greatest hospitals in America

LDS Hospital was honored in 2013 by Becker's Hospital Review as one of the top 100 hospitals in the nation. A recent LDS Hospital patient who had gall bladder surgery said, "The quality of patient care is second to none. The doctors and nurses truly care about the health and well-being of the patients. The support staff also goes above and beyond to make sure every need of the patient is met."



Nationally recognized as a great workplace

The Gallup Organization tapped Intermountain Healthcare (and only 32 other companies) as one of the best places to work in the nation. Jie Long, a software engineer at Intermountain Medical Center, finds the culture stimulating and educational. According to her, "I learn new things every day from experienced coworkers."



Nine hospitals touted for community value

Cleverly & Associates recognized several hospitals for the quality and value they provide in their communities in 2013. A mother of four from Sanpete County, Utah, said, "Utah Valley Regional Medical Center and the NICU staff were incredible. The pediatrics was great, and the maternal fetal medicine group was very good. This facility holds a special place in my heart."



Recognized for 15 years among "Most Wired"

Intermountain Healthcare is continually honored as "Most Wired" by Hospitals and Health. Because of the Teleservices that permit Intermountain hospitals to consult with one another, a southern Utah family is thrilled to have a healthy baby girl who was treated at two different Intermountain hospitals for a collapsed lung.



Sole winner for healthcare supply chain innovation

AHRMM awarded Intermountain Healthcare as an exclusive winner for implementing leading technology and achieving results in 2013. In 2013, the supply chain center introduced new ordering techniques to help free up clinician's time to improve patient care.



Energy Community leader of the year for 2014

The Utah Office of Energy Development chose Intermountain Healthcare as the winner of a Governor's Excellence in Energy award for launching a variety of energy conservation initiatives that have reduced energy costs by almost 10 percent.



Three hospitals earned consumers choice award

National Research Corporation's 2013 Consumers Choice Award was given to Intermountain Medical Center, McKay-Dee, and Utah Valley Regional hospitals in their respective markets. A compliment received from a patient on Facebook said, "I had hip replacement surgery at McKay-Dee Hospital and the doctors, nurses, and staff were amazing."



Top 25 healthcare supply chain

Gartner ranked Intermountain Healthcare #4 in the US for anticipating changing revenue models to lower costs and drive better patient outcomes. These efficiencies and savings allow Intermountain to provide high–quality care at sustainable costs.



Best children's hospital in 2014–15

Primary Children's Hospital was esteemed by U.S. News & World Report for eight pediatric specialties including its cardiology and heart surgery, gastroenterology, neurology and neurosurgery, orthopedics, and urology services. One example of excellence is a five-year-old patient from Idaho Falls who underwent a unique valve replacement using a vein in his leg, eliminating the need for open heart surgery. According to his mother, he's now healthier than ever.



#8 children's hospital in the nation

Primary Children's Hospital was ranked #8 for heart care and #15 overall in the nation in 2013 by the National Association of Children's Hospitals and Parents magazine. One mother from Nevada said, "I took my son in for surgery and everyone was so kind and friendly. They made us feel comfortable and volunteered a ton of information."



Eight hospitals among top 33 percent of Joint Commission-accredited hospitals

Intermountain hospitals recognized for performing among the top one-third in the nation on key quality measures include Primary Children's, Alta View, Valley View, Logan Regional, McKay-Dee, Intermountain Medical Center, TOSH, and Riverton.



Highest member satisfaction among health plans

For a fifth consecutive year, J.D. Power and Associates ranked SelectHealth as the #1 health plan for its member satisfaction in the mountain region. According to one member, "I have nothing but great service from SelectHealth."



Best hospital IT department

Healthcare IT News rated Intermountain's Enterprise Data Warehouse as one of the top hospitals to work for in the nation.



Top 100 best places to work in healthcare

Becker's Hospital Review named Intermountain Healthcare as one of the best places to work in the industry. An Intermountain Homecare nurse, Dylan Law, RN, has worked with a 14-year-old patient with a rare genetic condition for seven years. The family credits Dylan for caring for their son as a person and considers him a part of the family.



Leading transformation of healthcare in the US and beyond

For several consecutive years, Intermountain Healthcare CEO Dr. Charles Sorenson and Chief Quality Officer Dr. Brent James have been included among the most influential people in healthcare, according to Modern Healthcare.



Strong and deep executive leadership team

Inter

mountain's Chief Operating Officer Laura S. Kaiser, FASCHE, was selected by Utah Business magazine as a winner of an inaugural CXO of the Year Award in 2014. The honor recognized business leaders who drive the gears and cogs of their companies.

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