Recognizing Excellence

We honor the achievements of our caregivers and their dedication to those we serve.

REGIONAL PERFORMANCE

As one of the leading healthcare providers in our region, Intermountain Healthcare contributes to our area’s performance in providing high-quality, affordable healthcare. Below are some metrics (citing the most recent data available) that reflect well on the organizations involved in the delivery and financing of healthcare in our part of the West:

  • Utah has the lowest—and Idaho the second-lowest—healthcare costs in the nation (CMS, 1991-2009 data).
  • Three metropolitan areas in Utah—Ogden, Salt Lake City, and Provo—are in the lowest four percent in the U.S. in terms of healthcare costs, and Ogden is in the lowest one percent (Thomson Reuters, 2009 data).
  • Utah is best in the nation in “Avoidable Hospital Use and Costs” (Commonwealth Fund, 2009 Scorecard).
  • Utah has the lowest—and Idaho the second-lowest—infant mortality rates in the nation (Commonwealth Fund, 2011 Scorecard).
  • Utah is one of two states tied as lowest in the nation in terms of “Mortality Amenable to Healthcare” (Commonwealth Fund, 2011 Scorecard).

National Recognition of Intermountain Healthcare

The American College of Medical Quality honored Intermountain Healthcare as the 2013 recipient of its annual Institutional Quality Leadership Award. The honor recognizes Intermountain for its longstanding commitment to clinical quality programs and innovations in healthcare delivery.

For the third consecutive year, the Gallup Organization presented Intermountain Healthcare with its Great Workplace Award, recognizing Intermountain as one of the nation’s 32 top-performing companies in creating an engaged workplace culture. Similarly, Becker’s Hospital Review named Intermountain as one of its “100 Great Places to Work.”

The Salt Lake County Division of Aging Services honored Intermountain for contributing to the quality of life for active seniors.

Forbes magazine recognized Intermountain Healthcare as one of the “21 Most Admired Companies Making IT a Competitive Advantage.” The recognition was based on results of a study of leading business executives from across the U.S.

Healthcare IT News named Intermountain among the nation’s top workplaces for healthcare information technology employees, and Hospitals & Health Networks recognized Intermountain as one of healthcare’s “Most Wired” for the 14th year.

InformationWeek magazine honored Intermountain Healthcare again among its top U.S. business technology innovators, ranking it No. 7 overall on the annual InformationWeek 500 list. The recognition is based on Intermountain’s innovative approach in reducing infections through the development of a watch-like device that includes a temperature sensor, LED visual alert, and radio frequency identification technology.

Gartner, Inc., named Intermountain Healthcare to the No. 4 spot for the second consecutive year in its annual “Healthcare Supply Chain Top 25” ranking. Intermountain was also one of eight winners nationally of the 2013 Healthcare Supply Chain Achievement Award from the ECRI Institute and was the 2013 recipient of the Award for Healthcare Supply Chain Innovation presented by the Association for Healthcare Resources & Materials Management.

The Salt Lake County Division of Aging Services presented Intermountain Healthcare with its Making a Difference Award for contributing to the quality of life for seniors in the community.

HOSPITAL RECOGNITION AND AWARDS

National Research Corporation presented 2013/2014 Consumer Choice Awards to three Intermountain Healthcare hospitals—Intermountain Medical Center, McKay-Dee Hospital, and Utah Valley Regional Medical Center—for having been selected by locally served consumers as having the best quality and image in their respective communities (Salt Lake City, Ogden, and Provo-Orem).

The Joint Commission recognized eight Intermountain hospitals as “Top Performers on Key Quality Measures”; they are among the top 33 percent of all Joint Commission-accredited hospitals in the nation reporting accountability measure performance data on evidence-based clinical processes. The hospitals recognized include Alta View Hospital, Intermountain Medical Center, Logan Regional Hospital, McKay-Dee Hospital, Primary Children’s Hospital, Riverton Hospital, TOSH−The Orthopedic Specialty Hospital, and Valley View Medical Center.

Intermountain hospitals were recognized by U.S. News & World Report in its annual hospital rankings. Primary Children’s Hospital was nationally ranked among the “Best Children’s Hospitals” in five pediatric specialties, and Intermountain Medical Center was No. 1 in its region in the rankings of “Best Regional Hospitals.”

Becker’s Hospital Review recognized six Intermountain hospitals in various categories, including lowest readmission rates for heart attack patients, highest patient satisfaction scores, great heart programs, and great hospitals. Hospitals recognized by Becker’s in 2013 include: Bear River Valley Hospital, Dixie Regional Medical Center, Intermountain Medical Center, LDS Hospital, Orem Community Hospital, and Park City Medical Center.

Truven Health Analytics (formerly Thomson Reuters) and Modern Healthcare named three Intermountain hospitals to the list of “100 Top Hospitals” in the U.S.: Alta View Hospital, Logan Regional Hospital, and McKay-Dee Hospital. Truven also recognized McKay-Dee as one of 16 Everest Award winners.

The American Heart Association and American Stroke Association recognized seven Intermountain hospitals with the Get with the Guidelines Quality Achievement Award for their performance on measures for stroke and heart failure care. The hospitals recognized include American Fork Hospital, Dixie Regional Medical Center, Intermountain Medical Center, LDS Hospital, Logan Regional Hospital, McKay-Dee Hospital, and Utah Valley Regional Medical Center.

The HealthInsight Quality Award was presented to Intermountain’s Bear River Valley Hospital, Logan Regional Hospital, McKay-Dee Hospital, Orem Community Hospital, Park City Medical Center, Sanpete Valley Hospital, and TOSH−The Orthopedic Specialty Hospital. The award recognizes high-quality healthcare and excellence in performance based on publicly reported quality-of-care measures and patient perceptions of care.

Two Intermountain hospitals TOSH and Park City Medical Center—were included on the list of the “Top 25 U.S. Hospitals for ACL Surgery” by Orthopedics This Week, a leading publication in the orthopedics field.

Nine Intermountain hospitals were honored in 2013 as “Community Value Five-Star Hospitals” by national healthcare research and analysis firm Cleverley & Associates. The ranking is based on the value the hospitals provide in their communities based on financial viability, facility reinvestments, maintenance of a low-cost structure, and high-quality patient care at reasonable costs. Similarly, iVantage Health Analytics named five Intermountain hospitals to its list of “Top 100 HealthStrong Hospitals.”

SELECTHEALTH Recognition and Awards

J.D. Power and Associates ranked SelectHealth highest in member satisfaction among health plans in the Mountain Region for the fourth consecutive year.

SelectHealth was awarded the Senior Gold Choice Award for Excellence by HealthMetrix Research for its SelectHealth Medicare Advantage Plan.

SelectHealth was also Utah’s overall highest-rated HMO health plan, receiving top scores in the state in 44 of 53 access and care measures, according to the Utah Health Plan Quality of Care Report. SelectHealth also scored above the national average in 37 of 53 measures.

Key Events in 2013

Intermountain and Cerner Corporation announced a multi-year strategic partnership to implement the Cerner electronic medical record and revenue cycle solutions across all of Intermountain’s hospitals and clinics. The partnership is based on a shared vision to improve quality and make healthcare costs sustainable.

Intermountain and Cerner Corporation partnered to implement electronic medical record and revenue cycle solutions system-wide.

Intermountain and Deloitte announced a five-year partnership to jointly develop and provide data-analytics insights and solutions to the medical community. From that partnership, Deloitte has launched a new data-analytics solution called PopulationMiner to provide life-sciences organizations more access to clinical data. The tool draws on Intermountain’s vast clinical database to help researchers glean insights and relationships among drugs and diseases across broad patient populations. PopulationMiner will help researchers develop more personalized medicines more quickly and cost-effectively.

Through a new pilot program launched in post-surgical units at Intermountain Medical Center and LDS Hospital, a new mobile technology created by Sotera Wireless, Inc., monitors all vital signs of patients after surgery and allows them to have fewer interruptions, increased mobility, and improved recovery. The technology wirelessly transmits patient vital sign information for remote viewing and notification, and it interfaces with electronic medical records.

In Utah County, Intermountain Healthcare partnered with Wasatch Mental Health Services to extend much-needed emergent care services, follow-up, and coordination of care to individuals who otherwise might only access care by going to a hospital emergency room.

Intermountain expanded its LiVe Well public service campaign to adults, teens, and children, encouraging healthy behaviors. The award-winning campaign had previously focused on childhood fitness. In conjunction with LiVe Well, Intermountain teamed up with KSL-TV, KSL Newsradio, and KSL.com to sponsor the Your Life, Your Health community education media campaign.

KUTV 2 News and Intermountain created a new “Ask the Expert” health hotline program. Once a month, experts from Intermountain’s hospitals, Medical Group, Homecare, SelectHealth, and other areas answer viewer health questions and are interviewed during news segments.

Intermountain introduced a new employee wellness program in 2013 as part of the newly expanded LiVe Well campaign, with a range of support programs and incentives to help employees enhance their physical and emotional well-being.

Intermountain launched the nation’s first system to accurately measure how much cumulative radiation patients receive from medical procedures and imaging exams during their lifetimes and made that information readily available to patients. The effort is a response to recent studies that question the long-term safety of radiation used in some medical diagnostic imaging tests.

SelectHealth launched an extensive public service campaign and town hall meetings to inform its members and the public about new requirements and options under the federal healthcare reform law.

Intermountain’s new Healthcare Transformation Lab is bringing transformational technologies to the patient bedside.

Researchers at Intermountain Medical Center developed and implemented the world’s first real-time electronic screening tool to identify patients with pneumonia. The tool, which speeds up diagnosis and treatment, monitors about 40 possible signs of pneumonia that show up in patient data, extracts relevant clinical features, calculates patient pneumonia probability, and then alerts caregivers when patients are likely to have pneumonia.

Intermountain and several leading information technology companies joined forces to launch the Intermountain Healthcare Transformation Lab to bring transformational technologies to the patient bedside quickly and more efficiently. With founding members Xi3, Intel, and Cerner, and collaborators Dell, CenturyLink, NetApp, and Sotera Wireless, Intermountain will jointly research, develop, and measure new ideas to improve patient care.

Pursuing Health and Healing
A Message From Our Chairman and CEO
Our Service Area
At Medicine's Leading Edge
New Procedures, New Hope for Life
Helping Those with Rare and Complex Conditions
Clinical Programs and Services / Clinical Statistics
LiVe Well
LiVe Well Bike Team: Promoting Health and Friendship
Embracing Health and Wellness at LiVe Well Centers
Operational Effectiveness
Intermountain’s Supply Chain Organization
Board of Trustees
Improving Care for Diabetic Patients in Rural Areas
Intermountain Medical Group
Leading by Example through the My Heart Challenge
Our Benefit to the Community
Community and School-based Clinics
Caring for the Patient—Not Just Treating the Illness
Innovative Tools for the Digital Age
Enhancing Patient Care through Teleservices Technology
SelectHealth
Recognizing Excellence / Key Events in 2013
Personalizing Cancer Treatment Through Genome Sequencing
Survey
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