At Intermountain Healthcare, medically necessary and generally available healthcare services are accessible to residents in the communities we serve, regardless of ability to pay.

Here are some answers to the most frequently asked Medicare and Medicaid questions for patients treated at Intermountain facilities:

What is an ABN Medical Necessity Waiver?
You will be asked to read and sign an Advance Beneficiary Notice (ABN) – Medical Necessity Waiver prior to receiving care that falls in a category that Medicare or Medicaid may not consider covered. In that instance, you accept responsibility for payment of the full amount charged.

How does receiving an ABN help me?
The Advance Beneficiary Notice (ABN) helps you to make an informed consumer decision whether to receive the service or item and to be prepared to pay for it.

What if Medicare denies a claim?
If you are unhappy with a Medicare decision, you can file an appeal by filling out the short form on the last page of the Medicare Summary Notice.

I have lots of questions about Medicare. Where can I get answers?
Visit the secure Medicare website for registered members online:

Medicare C Questions
Medicare Advantage/+ Choice plans replace Medicare Part B. For questions regarding Medicare C plans, visit the Medicare website:

Medicare D Questions
If you have questions regarding your Medicare D plan, visit the Medicare website:

Information on other frequently asked questions

Financial Assistance Program

Intermountain provides medically necessary and generally available healthcare to patients in our service area, regardless of ability to pay.

Contact Us

You can get additional information about other patient billing questions by contacting us through a secure online form:

If you prefer, you can call our helpline for more information during regular business hours:
Phone: (801) 442-1128
Toll free: 1-800-442-1128

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