New communication system keeps patients in touch with staff members.
If you need something when you're a patient at Intermountain Medical Center, you can call for help directly though a new communications system called Vocera. Patients, doctors, and nurses can talk directly and privately to one another even though they may be in different parts of the hospital.
The instant communication means faster response times, increased patient satisfaction, and better care.
More details about how it works:
- Vocera uses the hospital's wireless computer system, speech recognition software, and a mobile communication badge that care providers wear. It's connected with transmitters in patient rooms to increase the staff's ability to talk with and monitor patients.
- Vocera users can talk with each other one-on-one or include a wide range of people, which means hospital staff can send an alert to everyone who wears a Vocera badge.
- Vocera is being used at Primary Children's Medical Center, LDS Hospital, Intermountain Medical Center, McKay-Dee Hospital, Logan Regional Medical Center, and will be implemented in other Intermountain Healthcare facilities in the future.