Intermountain Medical Center

(801) 507-7000Map5121 Cottonwood StreetMurray, UT 84157
Intermountain Medical CenterFor Patients & Visitors

For Patients & Visitors

For Patients

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Use the information provided here to learn more about the services and resources available to our patients and visitors.

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Information for Patients from Intermountain Healthcare

For Family & Visitors

Visitor restrictions go into effect

With the number of H1N1 flu cases beginning to rise in Utah, Intermountain Healthcare’s Salt Lake Valley hospitals — Alta View Hospital, Intermountain Medical Center, LDS Hospital, and TOSH — will formally implement patient and visitor restrictions beginning Monday, October 12.

“We believe these restrictions are necessary to protect patients who are most at risk of developing serious complications. The restrictions will also help protect our employees and visitors,” says William Hamilton, M.D., medical director of the hospitals. As of Monday, these visitation guidelines will be in place at all of the hospitals:

  • No visitors under age 14 are allowed in the hospital unless they are a patient. (Nurse managers may make an exception for those who are visiting patients in end-of-life situations.)
  • No more than two visitors at a time in any area of the hospital, including the Emergency Department and waiting rooms. (Again, some exceptions may be made in end-of-life situations.)
  • No sick visitors. Visitors with fever, cough, sore throat, fatigue, nausea, vomiting or diarrhea, should stay home for the protection of patients and staff.
  • Patients should wear a mask if they have flu or cold symptoms.
  • Visitors and patients should wash their hands frequently with soap and water or use hand sanitizer. Cover coughs and sneezes with a tissue or upper sleeve.

Data suggests that these actions will reduce the risk of spreading H1N1 and seasonal flu to those at high risk of serious complications, says Dr. Hamilton.

“We’re committed to doing all that we can to provide our patients and staff a safe environment to heal and to work in,” he says. “We recognize that these restrictions may be inconvenient for some, but we ask that people follow these visitation guidelines so that we can reduce the risk of spreading H1N1 and seasonal flu inside our hospitals.”

Visiting Guidelines

Join us in our efforts to care for your family member or friend through brief and pleasant visits. Please supervise small children closely, for their own safety and for the comfort of our patients.

Well visitors only, please. Protect your loved one by staying home if you are sick or have recently been exposed to a contagious illness such as chicken pox, measles, mumps, pertussis (whooping cough), tuberculosis, or rubella. This helps patients avoid infections that could jeopardize their recovery.

General Visiting Hours. Hours are 11 a.m. to 8 p.m. daily.  Check with your nurse for unit-specific guidelines.

Newborn Intensive Care Unit. Visitors are welcome at the invitation of the parents at any time around the clock, but may want to avoid the time between 6:30 and 7:30, both morning and evening for nursing report and care preparation. Siblings with current immunizations are welcome on weekends and holidays.

Intensive Care Unit. Immediate family members over the age of 12 are welcome at any time around the clock, but may want to avoid the time between 7 to 8:30, both morning and evening for nursing report and care preparation.

Labor & Delivery. Visitors are allowed at all hours (at the patient’s invitation).

Visiting after 9 p.m. Most outside doors are locked after 6:30 p.m. To visit after that time, enter through the main patient tower and check in with hospital security.  After 8 p.m. through main desk and emergency department.

  • Email a Patient

    Send an electronic message to a patient at Intermountain Med...
    Send an electronic message to a patient at Intermountain Medical Center and a volunteer will print out your message and take it to the patient.

    If you would like to send flowers or other gifts to a patient, contact the volunteer-operated Gift Shop at
    (801) 507-5130 to place an order.

  • CarePages - Connect with Family & Loved Ones

    CarePages are free, private, easy-to-use Web pages that help...
    CarePages are free, private, easy-to-use Web pages that help family and friends communicate when a loved one is receiving care. Families can post updates, pictures, contact information and visiting hours in one virtual meeting place for others to see whenever it's convenient.
  • Gift Shops

    (801) 507-5130

    Intermountain Medical Center has two gift shops located o...

    Intermountain Medical Center has two gift shops located on the first floor of the main patient tower and in the women’s center lobby. Both gift shops are open from 9 a.m. to 8 p.m. on weekdays, and 9 a.m. to 6 p.m. on Saturday. The shop offers clothing, magazines, candy, cards, books, flowers, balloons, decor and personal care items.

    Operated by volunteers, Gift Shop proceeds help improve hospital services. To contact the Gift Shop, call (801) 507-5130 to reach the patient tower gift shop or (801) 507-7476 to reach the women’s center gift shop.

  • Cafeteria

    Located on the first floor of the J.L Sorenson Patient To...

    Located on the first floor of the J.L Sorenson Patient Tower, this cafe offers cafeteria-style dining. Six different food stations offer a variety of choices.

    • The Olympus Grill offers traditional grill items.
      • Daily: 6:30 a.m. to 3 a.m.
    • Cottonwood Place offers daily specials for breakfast, lunch and dinner. Hours:
      • Breakfast: 6:30 a.m. to 10a.m.
      • Lunch: 11 a.m. to 2 p.m.
      • Dinner: 4:30 p.m. to 7 p.m.
    • Crossroads station offers display cooking.
      •  Daily: 11 a.m. to 2 p.m.
    • Evergreens is our made to order salad station offering a choice of salad greens, toppings, and dressings.
      • Daily: 11 a.m. to 7 p.m.
    • The Cutting Board provides made to order sandwiches.
      • Daily: 11 a.m. to 7 p.m.
    • Angle Station is our handmade pizza station. Pizzas are made fresh in a traditional pizza oven.
      • Daily: 11 a.m. to 7 p.m.
  • Food Kiosks

    (801) 507-7185

    Two food kiosks are located inside Intermountain Medical ...

    Two food kiosks are located inside Intermountain Medical Center. The Fast Trax kiosk is located in the Heart & Lung Center lobby and the Whistle Stop kiosk is located in the Women’s Center lobby. Food kiosks offer grab-and-go foods like bagels, packaged cereals, chips, and sandwiches.

    • Monday - Friday: 7 a.m. to 2 p.m.
  • Car Trouble

    (801) 507-2000
    Hospital Security officers have compressed air to fill low t...
    Hospital Security officers have compressed air to fill low tires, will help jump car batteries, and can connect you with a low-cost company to help if you’re locked out. Contact the officer on duty at 507-2000.
  • Cashier’s Office

    (801) 507-5169
    located on the first floor of the patient tower. Hours are f...
    located on the first floor of the patient tower. Hours are from 8:30 a.m. to 4:30 p.m. Monday through Friday. Contact the cashier at 507-5169 or 507-5170.
  • Community Pharmacy

    (801) 507-3030
    Located on the first floor of the Outpatient Care Center, th...
    Located on the first floor of the Outpatient Care Center, the pharmacy fills outpatient prescriptions and offers a small selection of over-the-counter medications. The pharmacy is open Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 9 a.m. to 2 p.m. Pharmacy kiosks are located in the heart and lung center, emergency department, and the main patient tower. To contact the pharmacy, call 507-3030.
  • Guest Housing

    Intermountain Medical Center provides a list of hotel accomm...
    Intermountain Medical Center provides a list of hotel accommodates at a discounted rate to family members of critically ill patients. To learn more, contact the social worker assigned to your unit.
  • Hospital Security

    (801) 507-2000
    Your security while in the hospital is very important to us....
    Your security while in the hospital is very important to us. If you have questions or concerns about security, feel free to stop by the Safety & Security office on lower level two of the Women and Newborn Center during normal business hours, or contact the officer on duty at any time by calling 507-2000.
  • Lost & Found

    (801) 507-7462
    Hospital Lost & Found is located in the Security office ...
    Hospital Lost & Found is located in the Security office on lower level two of the Women and Newborn Center. Stop by or call the office at 507-7462. during normal business hours to check on lost items, or contact the officer on duty at any time by calling 507-7000.
  • Medical Library and Community Health Information Center

    The Medical Library and Community Health Information Center ...
    The Medical Library and Community Health Information Center provides access to the latest medical research and findings. Hours are Monday through Friday 8 a.m. to 4:30 p.m., closed Saturday and Sunday and Intermountain Healthcare observed holidays. Computers, a fax machine, and a copy machine are available.
  • Meditation Room

    A meditation room is located on the first floor of the J.L. ...
    A meditation room is located on the first floor of the J.L. Sorenson Patient Tower and is open to patients, family members, and visitors.
  • Staying Connected

    Your room offers a telephone, television, and wireless Inter...
    Your room offers a telephone, television, and wireless Internet access for your personal laptop. The telephone and a television remote are by your bedside. To dial outside the hospital, first press “9.” You can make long distance calls using a calling card. If you need help with your phone, please ask your nurse or PCA. You are also welcome to use your cell phone in all areas of the hospital except for operating rooms or for patient rooms in critical care and emergency departments.
  • Valet Parking

    Valet parking is a free service available at the entrances t...
    Valet parking is a free service available at the entrances to the Outpatient Care Center, Patient Tower, and Women’s Center Monday through Friday from 6 a.m. to 6 p.m. The valet will meet you at your car and park it for you so you can go straight into the hospital. No tips, please!
  • Worship Services

    (801) 507-5156
    Weekly worship services are conducted in the Education Cente...
    Weekly worship services are conducted in the Education Center auditorium and include LDS sacrament services and Catholic Mass. Contact the Chaplain at 507-5156 or 507-5157. After 8 p.m. call 507-7000.
 
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