Primary Children’s Medical Center has some conveniences and services to help you and your family during your hospital stay. The following is a list of some specific services available to you. These are listed alphabetically.
ATM
An ATM machine is available near the hospitals north entrance. A cashier is available across the hall from the ATM machine on weekdays 9:00 am-4:30 pm to cash personal checks of up to $25 with identification.
Most credit cards can be used in the cafeteria and gift shop.
Department of Pastoral Care
Chaplains work to help connect people to a local faith group of their choosing upon request. They are also available to offer prayer support and direct pastoral care. People who are not a part of any faith group often find it useful to talk with a chaplain.
Our chaplaincy staff is here on a 24/7 basis with both in-hospital and on-call chaplains available.
The pager number for chaplaincy services is (801) 914-7948. Our interfaith chaplain’s office phone is (801) 662-3782.
The LDS Branch at Primary Children's holds a Sacrament Meeting on Sunday mornings at 10:30 am in the Third Floor Auditorium, which serves as a chapel for that purpose. Turn right off the north elevators to find the auditorium.
LDS visitors are here every afternoon and can be reached through the Parent Resource Center at (801) 662-3795 (days) or through the Chaplain at 801 914-7948 (evenings and weekends). They are available for Priesthood Blessings and general support and comfort.
A Roman Catholic priest routinely visits, and visit requests can be made through the chaplains.
A Meditation Chapel, also on the third floor, north end, is always open for prayer, meditation, and, upon request, small ceremonies. A weekly interfaith prayer time is held on Wednesdays at 12:00 noon.
Please let us know if there is any way that we can offer you support and comfort. The department is here to serve you.
Electrical Safety
Many parents bring in items that require electricity (i.e., laptops, cell phone chargers, etc...) For safety reasons, all electrical devices that plug into the wall need to be checked before they are used at the hospital. Ask our staff to assist you in getting your device checked.
Gift Shop
A gift shop is located in the main hallway on the first floor at the north end of the building. It is open 9:00 am-4:30 pm Monday through Friday, and Saturday 10:00 am-2:00 pm (closed Sunday).
Please remember that latex balloons are not allowed in the hospital for patient safety reasons. Mylar balloons are permitted, and you can buy them at the gift shop.
Laundry Facilities
Washers, dryers, and laundry detergent are available on the ICS unit.
Library
The library is located across from the cafeteria on the first floor. Hours of operation are 8:30 am - 5:30 pm, Monday through Friday Phone: 801.662.1390 Fax: 801.662.1393
At the library, you can find books, magazines, videos, a photocopier, a fax machine, computers, and helpful librarians. The librarians can help you find information on your child’s diagnosis.
Parent Break
This is a weekly gathering for parents of ICS patients meant to provide a safe place to share concerns, fears, and triumphs with others who truly know what the experience is like. It is held at Primary Children's and is facilitated by the Service Line Parent Support Coordinator.
Parent Room
On the ICS unit there is a parent lounge with a small kitchen area and laundry facilities. There is also a room with a computer and a bookshelf with child cancer resources. A parent shower room is located on Pod D.
Parking
You may park in any visitor area at Primary Children's free of charge. There are reserved parking spaces for bone marrow transplant (BMT) patients going to clinic appointments. Talk with a BMT coordinator to obtain these passes.
Primary Children's has six onsite RV hookups that are free of charge. These sites are electric only. Call Security at 801.662.1020 to see if a space is available.
Personal Products
Some basic supplies are available in the gift shop. Most over-the-counter pharmacy products can be found in the outpatient pharmacy on the first floor, at the south end of the building. The pharmacy is open Monday through Friday from 9:00 am to 7:00 pm, and Saturday and Sunday from 9:00 am to 5:00 pm.
Other items may be available at the University of Utah Hospital gift shop. A walkway to the University of Utah Hospital can be accessed from the south end of the fourth floor. Once you have crossed the walkway to the University of Utah, take the elevators to the first floor. The gift shop is located at the rear (south end) of the lobby.
Post Office
Stamps may be purchased at the gift shop. There are mail slots located in the gift shop and throughout the hospital. Mail is picked up Monday through Friday by 1:00 pm. There is also a post office on the University of Utah campus, a short walk or shuttle bus ride away, and another post office about two miles away at 2255 Sunnyside Ave., Salt Lake City, Utah, (801) 978-3002.
Overnight express mail pickup (Federal Express, etc.) is located at the University of Utah Hospital main entrance.
SIBS Day
Primary Children’s Family Support Services offers SIBS (Super Important Brothers and Sisters) Day twice a year for well brothers and sisters of children with chronic medical conditions (including cancer) or disabilities. Participants are divided into groups according to age.
The workshop creates opportunities through games and activities to interact with others in similar situations and gain support. Check with you social worker or child life specialist for more information.
Teen Group
Primary Children’s Medical Center and Huntsman Cancer Institute co-sponsor a teen cancer support group. The teen group, called CREW, which stands for Courageous, Reassuring, and Enthusiastic Winners, meets once a month.
The teens participate in a variety of different activities designed to build friendships, enjoy food, and of course, have fun. For more information, call (801) 662-4554 or email catherine.haskins@imail.org.