If you are coming to Primary Children's Medical Center for an outpatient visit, you will find the following information helpful as you plan your visit.
Download a printable pdf version of this information
To prepare for your child's visit
What to bring
- Legal guardian's photo identification
- Health insurance card if you have insurance coverage
- Checkbook or credit card for co-pay or other fees
- Any referrals required by your insurance company or the specialty physician being seen
- Completed forms that the doctor's office sent
- Copies of any relevant medical records, test results, or imaging studies
- Your lists of symptoms and questions
- List of current medications and allergies
- Name and contact information of your primary care provider, and any other providers whom you would like to receive communication about the visit
- Extra diapers/medical supplies/formula and something to keep you and your child occupied
- A pen and paper to make notes during your visit
Getting to and Parking at Primary Children's Medical Center
Maps and Directions
100 North Mario Capecchi Drive, Salt Lake City, Utah 84113
Download a map and directions to the hospital
There is a parking terrace at the north end of the hospital. Security personnel at the parking booth will give you a complimentary day pass for your vehicle. There is limited surface parking available at the south end of the hospital as well. Free valet parking is available for emergency and special-needs patients near the north entrance of the hospital.
There is a TRAX station across from the south end of the hospital. Learn more about bus, TRAX and para transit schedules and services or call 1.888.743.3882 (in Utah) or 801.743.3882 (out of state). Printed bus and TRAX schedules are available in the hospital on the 1st floor, north end, outside the library, and in the Parent Resource Center on the 3rd floor.
Taxi services: City Cab 801.363.5550; Ute Cab 801.359.7788; Yellow Cab 801.521.2100.
Where to Stay
The Ronald McDonald House and some hotels give discounted rates to families. View an updated list. The Parent Resource Center, 801.662.3795, or Admitting, 801.662.1070, can also provide the list.
Where to Eat
Within the Hospital
Hot meals and deli fare are available in the Rainbow Cafe and Park Station on the north end of the 1st floor. There is a coffee cart on the 3rd floor. Vending machines are located on each floor.
Near the Hospital
Directions to nearby restaurants and markets can be obtained from the Parent Resource Center (3rd floor, south end) or the Information Desks in the north and south lobbies of the 1st floor.
ATM and Cashier
1st floor, north end
Please contact the phone number on your bill for specific billing questions. You may receive a bill from both the physician and the hospital. Hospital patient accounts are located on the 3rd floor, south end. Phone: 801.442.8400.
Medicaid information and applications
Find CHIP information and applications online or call 1.877.KIDSNOW.
If needed, call 801.662.1086 or 801.662.1083 for a Medicaid representative at Primary Children's who can answer questions and help you fill out the Medicaid and CHIP applications. This office is located t the Outpatient Registration office, 1st floor, south end.
Financial assistance may be available if you do not have any insurance coverage. Call 801.662.3800 to speak with a financial assistance counselor who will help you complete the application for financial assistance. These forms are available at the Outpatient Registration desk, 1st floor, south end.
Where to Go
Concerns and Feedback
Please express your concerns to your caregivers. If you concerns are not addressed to your satisfaction, you may also ask to speak to the department manager/director or call Primary Children's customer complaint line at 801.662.6315.
Enter on the 1st floor, north end.
1st floor, main corridor.
Interpretation services must be scheduled twenty-four hours in advance and can be arranged through the department you are visiting. Learn more about interpretation services at Primary Children's Medical Center.
1st floor, north end.
Families are welcome to browse through medical and parenting information. Copy machine and fax available. Learn more about the hospital library.
Lost and found
In the security office. 1st floor, down the hall across from the gift shop.
1st floor, south end
If you have not been pre-registered by your clinic or service prior to coming to Primary Children's, then Outpatient Registration staff will help you register.
Medical Imaging (Radiology)
1st floor, main corridor
Most imaging studies need to be scheduled before your visit. A written physician's order is required.
1st floor, south end
A physician's order is required for all lab draws. The patient must be registered in the hospital billing system before laboratory services can be provided. If you go to the lab from a physician's office at Primary Children's, check with the physician office staff to be sure whether you need to stop at Outpatient Registration before going to the lab.
1st floor, south end.