Primary Children's Hospital

(801) 662-1000Map100 Mario Capecchi Dr.Salt Lake City, UT 84113

Hospital Safety & SecurityPrimary Children's Hospital is a place of healing.  In order to promote a healing and safe environment we ask that patients, families, visitors, and employees observe the following restrictions and guidelines. 

If you have any concerns or questions about these guidelines, please contact the security office at (801) 662-1020.

Hospital Safety & Security Policies

Parent & Visitor Check-In

Primary Children’s uses a computerized visitor check-in program called Easy Lobby. The system is used to check in all visitors over the age of 16 who are planning to enter specific care areas.

  1. Any visitor wishing to visit an inpatient unit, same-day surgery, or the emergency department will be stopped at the north information desk, registrar’s desk in same-day surgery or the emergency department to be checked-in.
  2. Security staff trained in the Easy Lobby program will ask to see photo ID. 
  3. Depending on the type of visitor, a badge will be printed. All parents/guardians and visitors will be asked to visibly wear their badges when they are inside the hospital. 

Outside Doors

After 8 p.m., all outside doors are locked except the main (north) entrance. To enter the hospital after hours, please come to the north entrance. A security officer is on duty at the north information desk 24 hours-a-day. As you enter the building, you will be asked to sign in. Individuals, other than parents, requesting to come into the hospital outside of visiiting hours, will be screened by the security officer on a case-by-case basis.

Employee I.D. Badges

All employees and physicians are required to wear identification badges with their photos. Please ask staff to show their badges if the badges are not visible.


All latex balloons are prohibited in the building. Mylar balloons are permitted and can be purchased in the hospital gift shop. Latex balloons are prohibited because they are the leading cause of choking deaths in children. In addition, many patients and staff are allergic to latex, and the incidence of latex sensitivity appears to be increasing. Please let friends and family members know that any balloons sent to patients must be made of Mylar.

Cell Phones


Computers are available for parent use in the following areas:

Copyright © , Intermountain Healthcare, All rights reserved.