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The following resources will serve as a guide to patients in learning what resources are available to them at Utah Valley Regional and in the community to assist with behavioral health issues.
Frequently Asked Questions
Patients can be referred by their primary care physician or through self-referral.
We accept:
- Blue Cross/Blue Shield of Utah
- P.E.H.P.
- SelectHealth
- E.M.I.
- Deseret Choice
- M.H.Net
- Medicare
We also accept private pay.
You will need to complete the following paperwork and bring it with you to your first appointment.
These forms can also be emailed to you, if you desire. To have them emailed, please call us at (801) 357-7380 for outpatient psychiatry or (801) 357-7525 for outpatient psychology. If you would like a physical copy, you may always come by and pick up the paperwork prior to your appointment.
You will need to bring a picture I.D., or we can take a picture of you in the office. You will also need to bring your insurance card and a list of medications you are currently taking.
You will want to give yourself plenty of time to find suitable parking and make your way to the office. You will also need time before the appointment to complete new patient paperwork, if you haven't already done so.
During your first visit, you will be evaluated and a treatment plan will be developed. You will be involved in the creation of a treatment plan that meets your needs. Follow-up visits will be scheduled prior to leaving the clinic. Treatment in future appointments will be based on the treatment plan you and your physician develop.
Therapy sessions last about 45 minutes. Medication management can be 30 minutes or 45 minutes. The initial evaluation (first visit) is 45 minutes for therapy and medication.
A doctor/psychiatrist has been to medical school and then has completed advanced training in psychiatry. A nurse practitioner has a nursing degree and advanced training in psychiatric medication treatment and management. Both do evaluations, brief therapy and treatment with medications.
No, therapists provide evaluations and treatment through therapy modalities. Only doctors/psychiatrists and advanced nurse practitioners provide medication treatment.
The office needs two working days in order to get a prescription filled. Contact the office and ask to speak to a nurse to request your refill. There is no need to call the office or nurses back once you have requested the refill. You can call and check for the prescription at your pharmacy.
We are committed to protecting your private health information. If you would like a family
member to be involved in your treatment, you can sign a release providing permission for our office to allow them to pick up prescriptions, call to check on an appointment, make an appointment or attend the visit with you.
When you have questions about your medication, always call the nurse. The nurse will contact your doctor and call you back, and if needed, your doctor will call you.
If you consider your side effects life threatening you should call 911 or go to the nearest emergency room. If your side effects are non-life threatening, call the nurse and the nurse will contact your doctor and call you back.
You can involve your family in your care by signing a release which allows us to share your protected health information. If, at any time, you may change your mind, you can come into the office and revoke the release.
We have the Dayspring aftercare group. We also provide Dialectic Behavioral Therapy groups every week. Our therapists provide community and church presentations throughout the year. We also have clinicians involved in the Suicide Prevention team with Provo School District and trauma work with the Red Cross. We also provide support for the physicians and patients in Mental Health Integration at the American Fork Internal Medicine clinic.
Community Resources
Intermountain has made the resources on this page available as a community service. Listing the resources on this page does not imply an endorsement by Intermountain Healthcare.
BYU Comprehensive Clinic
The BYU Comprehensive Clinic provides counseling and psychological assessments for people in the Utah County area.
NAMI Utah
For three decades, NAMI has established itself as the most formidable grassroots mental health advocacy organization in the country. Dedication, steadfast commitment and unceasing belief in NAMI's mission by grassroots advocates have produced profound changes.
United Way 2-1-1
2-1-1 is an easy-to-remember telephone number that connects people with important community services and volunteer opportunities. By making services easier to access, 2-1-1 encourages citizen involvement and fosters self-sufficiency.