Vision
To improve quality and reduce the cost of health care services by providing technical support and education for clinical research and process management within the Intermountain Healthcare system.
Mission
- To recommend strategic priorities regarding health care delivery and clinical research, based on community needs within a managed care environment.
- To provide data, statistical analyses, and coordination to internal and external health care delivery and clinical research efforts that advance Intermountain's strategic objectives.
- To provide research, technical support and education for Intermountain's Total Quality Management strategy.
- To seek external collaborations and funding to achieve the objectives listed above, with the approval of the Institute's Board of Directors for specific projects.
Operational Plan
- Work with the Institute Board of Directors to explore the role of clinical and health care delivery research within Intermountain Healthcare.
- Extend the QUE methodology into new clinical areas through clinical CQI monitors.
- Help in the development of a comprehensive TQM Education Plan and teaching materials for Intermountain Healthcare.
- Develop and distribute measurement and analytic tools necessary for Intermountain to successfully implement its TQM strategy.
- Provide direct technical support for Intermountain's quality improvement projects.
History of the Institute
- 2005 - Developed "A Culture of Patient Safety" for Physicians course
- 1999 - Created the miniAdvanced Training Program in Health Care Delivery Improvement (miniATP)
- 1994 - Established "An Introduction to Clinical Quality Improvement" for Physicians course
- 1992 - Implemented the Advanced Training Program in Health Care Delivery Improvement (ATP)
- 1991 - Formed the Core Quality Committee (CQC)
- 1990 - Established the Institute for Health Care Delivery Research and commenced internal education programs
- 1988 - Formed Intermountain's "Quality Council" and the Quality Mission Statement and placed responsibility for organization and management of TQM to the VP Professional Services
- 1986 - Began formal Quality, Utilization and Efficiency (QUE) Studies at Intermountain Healthcare