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"I was going through a rather rough time and was at the end of the rope. I was able to call EAP and talk with a counselor right away and I am much improved and able to cope with my little crisis in a manner that allows me to continue my life and my job." — EAP client letter to CEO
What are counseling services?
Free, confidential counseling is available to employees, spouses or partners and dependent children by a staff of licensed mental health professionals.
How can counseling services help me and my family?
The EAP counselors offer counseling and resources about many personal and family problems, including:
- marital conflict
- parenting
- substance abuse
- depression
- workplace stress
- grief & loss
In addition to counseling, helpful resources such as support groups, books or community classes may be suggested by the counselor.
What happens at an appointment?
You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates EAP appropriateness, counseling will continue until the problem is resolved or improved with no session limits. If your problem is not EAP appropriate because it requires a specialist or more long-term care, you will be referred to a provider through your medical insurance or a community resource.
What does it cost to use EAP services?
There is no cost to you or your family when you use the EAP and you can use this benefit even though you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.
How do I get a "gateway" referral from Intermountain EAP?
Some insurance companies designate the EAP as a "gateway" for accessing your mental health/substance abuse insurance benefits. The EAP counselor will assist you in deciding whether a mental health specialist is needed and will make the insurance referral when appropriate.