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Intermountain Healthcare has built its mission, vision and values around a system focused on excellence in care.  We have a national reputation as a leader in quality improvement in healthcare. In women and newborns services, this happens through numerous "best practice" teams for Labor and Delivery, Mom/Baby care, and Newborn Intensive Care Unit (NICU).

These teams are made up of physician experts, nurse practitioners, expert RNs, as well as experts from pharmacy, respiratory therapy, laboratory and materials management. The goal of each team is to standardize best care processes, procedures and supplies across the system in order to improve clinical outcomes and reduce unnecessary cost.

Electronic Medical Records

Another key goal is to make it easy to do the right thing for each patient by having an electronic medical record with alerts and reminders built in for laboring patients. The Labor and Delivery program, called StorkBytes, allows clinicians to coordinate care across the system. For example, a patient in labor in a rural Intermountain facility can have a consult with a high risk obstetrician or neonatologist (NICU physician) and they can view the maternal-fetal monitor tracings, lab values, and pre-existing conditions in order to make recommendations for care.

Babies managed in the NICU have an electronic medical record that allows for subspecialty consults with Primary Children's Medical Center. This allows the care team at Primary Children's Medical Center to have complete information on prenatal history, labor, delivery and newborn care prior to transporting if needed.


Intermountain's commitment to excellence in care leads to better care and outcomes for patients. For example, the national cesarean section rate is about 31% and in Intermountain, the cesarean section rate averages about 21%. By having teams of experts focus on NICU central line infections and standardize ways to decrease risk to babies, Intermountain has been able to significantly reduce the rate of central line infections in NICU babies.

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