Community Clinics: Reaching out to those in need.

Intermountain believes no one should forgo medical care based on inability to pay. Help is available for those who can’t pay for necessary care. Meet two patients who received care at one Intermountain community clinic, the Dixon Clinic.

David Warren’s story

David Warren had no idea what hypercholesterolemia was, let alone that he had it. Having just been laid off, he had no place to go for healthcare when he began to feel the effects of his elevated blood pressure. Then he learned about Intermountain’s Dixon Clinic in Provo.

Ray Herrera’s story

Diabetes doesn't care if you have a job, or a home. Ray Herrera had lost both, but he still needed treatment for his diabetes. Fortunately, help was available.

Community Clinics and Support

We offer a number of services, including financial assistance, to those in need of help.

Intermountain directly operates six community clinics and provides financial and in-kind support to 13 additional independent clinics. Services are provided on a sliding-fee scale based on ability to pay, and full financial assistance is available for those unable to pay. In 2010, these clinics provided care to patients in more than 265,000 visits.

Financial assistance is also available at Intermountain’s other clinics and 23 hospitals. In 2010, in more than 267,000 cases, Intermountain Healthcare provided more than $163 million in charity care to patients unable to pay for the care they received. (Charity care doesn’t include bad debts, uncollected bills from patients who are able to pay, which amounted to an additional $199 million in 2010.)

Disease prevention and management.

Intermountain Healthcare works with patients, plan members, and people in our communities to help them stay healthy, and to better manage chronic health conditions.

LiVe childhood fitness campaign

LiVe is Intermountain’s public service campaign promoting childhood fitness. The program offers quick and easy tips to help kids and their families stay active and fit, and eat healthier.

SelectHealth teams up for Tour de Cure

More than 165,000 Utahns are living with diabetes. Team SelectHealth was the largest team to participate in the American Diabetes Association’s 2011 Tour de Cure, a cycling event that not only raises awareness about the prevalence of the disease but also raises funds to help cure it. By educating people about ways to stay active, make healthier choices, and prevent the onset of diseases such as diabetes, we can improve quality of life and prevent complications.

Outreach to our SelectHealth plan members reminds them to use preventive benefits, such as immunizations and health screening tests, like mammograms and colonoscopies. Members with certain health conditions can access one-on-one support, educational materials, online and community resources, and Care Management services.

Foundation and community support.

Intermountain Healthcare partners with other community agencies and organizations that provide needed health services. These relationships are critical to ensure our neighbors, families, and friends can get the help they need to maintain or regain their health. We provide financial and other support to many organizations, and work with them to monitor the effect our support is having on the communities they serve.

Utah Health and Human Rights Project

The Utah Health and Human Rights Project helps torture victims who have moved to Utah cope with their past experiencesand look to the future.

Car seat initiative

A van full of car seats and educational materials sponsored by Intermountain Healthcare travels to the Four Corners area to teach car seat usage and save children’s lives.

On the move with Neuroworx

At Neuroworx, people receive rehabilitation services that help them achieve greater freedom and mobility after spinal cord injuries.

Building social media communities.

Social media tools have changed the way we connect with each other. Intermountain is part of the conversation, using social media to provide health information, answer health-related questions, and offer support and encouragement to those who are looking to improve their health.

A safe, smooth start to a new life

Experience matters, and at Intermountain Healthcare we deliver more babies than all other Utah healthcare organizations combined. The birth of this newborn baby at Alta View Hospital can be viewed on our Intermountain Moms' YouTube channel and Facebook page.

Intermountain Moms

To learn more about pregnancy and childcare, check out the Intermountain Moms Facebook page. Women can find answers to hundreds of questions in text and video formats, ask their own questions of Intermountain clinicians and other moms, and use a “baby announcer” app to create a custom-designed baby announcement.

Primary Children’s Facebook Page

Parents of children receiving medical care can find answers to questions, information about events, and support from other families undergoing treatment at Intermountain’s pediatric hospital. Other hospitals also use social media to stay in touch with patients.

LiVe

LiVe social media tools help kids live healthier through increased activity and good nutrition. Resources include a Facebook page and Twitter feed with twice-weekly health tips based on the LiVe Program’s 8 Healthy Habits. There’s also a YouTube channel featuring LiVe commercials and other videos, and we also provide free mobile phone apps with dozens of tools.

Supporting medical education, improving care.

As a community-based organization, Intermountain supports the education of physicians, nurses, and other caregivers. Each year hundreds of new physicians receive medical training at one of Intermountain’s five training hospitals, and many remain and practice in the state.

Preparing physicians for family medicine

The McKay-Dee Hospital Center's Family Practice Residency program helps prepare doctors to enter family practice—an area of medicine desperately needed, especially in rural communities.

Medical Residency Programs

In addition to the family practice residency program at McKay-Dee Hospital Center, Intermountain hosts a number of residency programs at other facilities, including: Transitional Year, Interventional Cardiology, and Podiatry at the Intermountain Medical Center; and a family practice residency program at Utah Valley Regional Medical Center.

Intermountain provides grants and other kinds of support to nursing schools and other programs that train medical professionals. In 2010, Intermountain gave $20.5 million to support professional education, as well as nursing education programs, physician residency programs, and other clinical training programs at Utah colleges and universities.