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Careers at Intermountain

Hospitality & Customer Services

Hospitality and Customer Service Professionals Job Description
  • Housekeeper - performs general housekeeping tasks, according to detailed instruction, to maintain the hospital in a sanitary, clean and attractive condition.
  • Laundry/Linen Aide - provides the hospital with a clean, adequate supply of linen, and removes the soiled linen from the hospital for deliver to Central Laundry.
  • Floor Care Specialist - performs general tasks to maintain the hospital in a sanitary, clean and attractive condition and works in specialized areas that require additional training.
  • Housekeeping Coordinator / Trainer - ensures that all areas of the hospital meet the standards of cleanliness and sanitation.
  • Office Coordinator - supervises, analyzes, and administers all departmental office functions including office management, budgeting, payroll, A/P, A/R, computer operations. In addition the Office Coordinator schedules, trains, dispatches, educates, inventories, distributes labor resources, human resources support, and project support.
  • Environmental Services Supervisor - ensures that all areas of the hospital meet the standards of cleanliness and sanitation.
  • Environmental Services Manager - ensures the operational success of departments, addressing such issues as mission statement, environmental assessment, strategies, goals, objectives, marketing strategy, utilization, cost efficiency, staffing, delivery of service and benchmarking.
  • Director of Hospitality & Customer Service - administrative direction of Environmental Services, Guest House, and Hospitality departments.
Earnings & Employment Outlook
  • Full-time salary at entry level for a Housekeeper / Laundry Aide is approximately $16,740/year.
  • Full-time salary at entry level for a Floor Care Specialist is approximately $16,760/year.
  • Full-time salary at entry level for an Environmental Services Supervisor is approximately $28,380/year.
  • Full-time salary at entry level for an Office Coordinator is approximately $32,610/year.
  • Full-time salary at entry level for an Environmental Services Manager is approximately $39,190/year.
Education
  • A high school degree or equivalent is required for Housekeeper, Floor Care Specialist, and Guest House Coordinator.
  • A high school degree or equivalent, plus 1 year post high school education is required for Environmental Services Coordinator, Office Coordinator and Environmental Services Supervisor.
  • A Bachelors Degree or Certified Executive Housekeeper certification is required for an Environmental Services Manager.
  • A Bachelors Degree in Technical or Business is required for a Director of Hospitality, with a Masters Degree preferred.
NOTE: Earnings information adapted from US Department of Labor, Bureau of Labor, November 2003 Utah State Statistics.

Contact Information
For more information about Intermountain's hospitality services career path opportunities and benefits, contact:

Intermountain Employment Center
5770 South 1500 West, Building F
Salt Lake City, UT 84123
Phone: (801) 270-4350
Email: employment@ihc.com

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