(208) 678-4444
1501 Hiland Avenue
Burley, Idaho 83318Map

Cassia Regional Medical Center

Preparing for Your Visit
Patient Rights

The Patient Rights have been adopted by Intermountain hospitals to promote quality care with satisfaction for the patient, the family, the physician and the staff, regardless of race, color, religion, sex, age, national origin, physical or mental disability, veteran status and/or ability to pay.

Physicians and staff of this Intermountain facility are committed to providing quality health care at a reasonable cost and maintaining the dignity and integrity of all our patients.

PATIENT RIGHTS
As a Patient You Have the Right:

To review and obtain a copy of your medical record, subject to state law and the hospital's policies and procedures.
To be informed of your health status and participate in decisions about your health care, including informed consent.
To participate in the development of your plan of care, in a language you can understand, and to have a designated representative involved.
To reasonable access to care within the hospital's scope of services, its stated mission and applicable laws and regulations.
To refuse treatment to the extent permitted by law.
To be informed of medical consequences and risks of your decision to refuse treatment.
To formulate an Advance Directive.
To uniform, considerate and respectful care in a safe setting.
To express complaints regarding the care received and to have those complaints resolved when possible.
To refuse to participate in experimental treatment or research, after expected treatment benefits, risks/discomforts and alternative treatment options have been explained without compromising access to services.
To be examined and treated in surroundings that provide visual and auditory privacy.
To be assured confidential treatment of your personal and medical information.
To be free from mental and physical abuse.
To be free from chemical and physical restraints, except when necessary to protect you from injury to yourself or others.
To have, upon request, your own physician, family member or chosen representative notified promptly of your admission.
To pastoral care or other spiritual services upon request.
To appropriate assessment and management of pain.
To access people outside the hospital by means of visitors, verbal and written communication, except when to do so would interfere with your plan of care. Restrictions are fully explained to you and/or your chosen representative.
To access protective services.

Patient Responsibilities:

To cooperate with all persons providing your care and treatment.
To respect the property, comfort, environment and privacy of other patients.
To try to understand and follow instructions concerning your treatment and ask questions if you do not understand or need an explanation.
To provide accurate and complete information regarding your health problems and medical history by answering all questions as truthfully and completely as you can.
To be responsible in your payment for treatment and to be cooperative and timely in providing insurance information.
To inform the nurse of any medication brought from home.
To accept responsibility for consequences following a decision to refuse treatment or instructions.

To make formal complaints concerning quality of care, the patent or family can contact the immediate supervisor of the nursing area, or call Administration at (208) 678-4444, or the Utah State Grievance Office at 1-800-662-4157.