(801) 442-2000
36 S. State Street
Salt Lake City, UT 84111Map

Intermountain Healthcare

Insurance Billing
Frequently Asked Questions

Answers to Frequently Asked Insurance Billing Questions

Q. Why aren't all services covered by my insurance company?

A. Under any plan, there may be services that are not covered because the insurance company may consider them routine or unnecessary. If you disagree with the decision, you should contact your insurance company for more information.
Contact Us
  1. You can get answers to other patient billing questions by contacting us through a secure online form:
  2. If you prefer, you can call our helpline for more information during regular business hours:
    • Phone: (801) 442-1128
    • Toll free: 1-800-442-1128
Financial Assistance Program
Intermountain provides medically necessary and generally available healthcare to patients in our service area, regardless of ability to pay.

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