(801) 442-2000
36 S. State Street
Salt Lake City, UT 84111Map

Intermountain Healthcare

Insurance Billing
Frequently Asked Questions

Answers to Frequently Asked Insurance Billing Questions

Q. Why do I still owe a balance if my insurance company has paid?

A. Based on your insurance plan, you may be responsible for deductibles, copays and co-insurance for fees not covered by your insurance company.


Contact Us
  1. You can get answers to other patient billing questions by contacting us through a secure online form:
  2. If you prefer, you can call our helpline for more information during regular business hours:
    • Phone: (801) 442-1128
    • Toll free: 1-800-442-1128
Financial Assistance Program
Intermountain provides medically necessary and generally available healthcare to patients in our service area, regardless of ability to pay.

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