(801) 442-2000
36 S. State Street
Salt Lake City, UT 84111Map

Intermountain Healthcare

Intermountain Healthcare
Payer Contracting

Contracting with Intermountain Hospitals & Facilities
Payer Contracting at Intermountain Healthcare is responsible for negotiations with insurance carriers, third party administrators and employer groups (all referred to as Contracted Payers) to access our hospital and facility network. Making our network available to other companies is part of our mission to provide health care services to communities throughout the Intermountain region.

Intermountain Payer Contracting
Intermountain Healthcare
36 South State Street, 11th Floor
Salt Lake City, UT 84111
Phone: (801) 442-3659
Toll-free: 1-800-442-2016
Fax: (801) 442-3690
Email: payer.contracting@imail.org

Hospital Locations
See a map of Intermountain Healthcare hospital locations: Newsletter For Contracted Payers
ANNOUNCEMENT
Intermountain Discontinued Physician/Provider Panel Contracting During 2006

Except for SelectHealth, CHIP, and Medicaid, Intermountain Healthcare will no longer make physician/provider panels available to Contracted Payers. Many Contracted Payers are in the process of developing their own provider panels and they may be contacting you directly about participation. In the meantime, before rendering care to any Contracted Payer's members, please contact the payer to verify your participation status.

Provider Office Frequently Asked Questions

  1. How should I confirm my participation status with Contracted Payers?
    A. Before seeing patients, please confirm your participating status directly with the Contracted Payer. You may also contact Intermountain Payer Contracting, at (801) 442-3639 or toll-free 1-800-538-1320 for assistance in resolving questions about your participation status with Contracted Payers.

  2. How should I identify Medicaid Members that use the Intermountain Medicaid Network?
    A. Medicaid Members that use the Intermountain Medicaid Network have the words "Select Access Network" printed on their ID Cards. The Intermountain logo does not appear on the card.

  3. How should I identify CHIP Members that use the Intermountain network of providers?
    A. CHIP members that use the Intermountain network of providers have PEHP/CHIP printed on their cards in addition to Executive Care and the Intermountain logo. Members with these indicators on their cards are participating in PEHP's CHIP program which uses the Select Care panel of providers. If you are participating with Select Care, you are participating with the PEHP CHIP program.

  4. Who should I contact for benefits and eligibility?
    A. Please contact the Contracted Payer directly. Patients should provide you with a copy of their ID Card that lists the Contracted Payer's name and telephone number to call for benefits. Intermountain does not have access to payer information relating to benefits, eligibility or coverage.

  5. Who should I contact to see if a claim has been processed?
    A. Please contact the Contracted Payer directly. Intermountain does not have access to Contracted Payer claims information or payment status.

  6. Where should I submit claims for services rendered to a Contracted Payer's Members?
    A. The claims address is listed on the back of the Member ID Card. Please send claims to that address.

  7. I need to refer a member to another provider. Who should I contact for referral information?
    A. Please contact the Contracted Payer directly. Members should provide you with a copy of their ID card that lists the Contracted Payer's name and a telephone number to call for customer service. Referral policy and procedures may vary among Contracted Payers.

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