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Call Your Doctor NOW (night or day) IF:
- You feel weak or very sick
- Sores on the eye, eyelids or tip of nose
- Red streak or red area spreading from the cold sore
Action: If you are unable to reach your doctor - go to a nearby Instacare clinic or to a local hospital Emergency Department. Use our Facility Search, to find the Instacare clinic nearest you. |
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Call Your Doctor WITHIN 24 HOURS (between 9 am and 4 pm) IF:
- You think you need to be seen
- You are immunocompromised (e.g., HIV positive, cancer chemotherapy, organ transplant, splenectomy, chronic steroid therapy)
- New sores occur in another area
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Call Your Doctor DURING WEEKDAY OFFICE HOURS IF:
- You have other questions or concerns
- You are worried you might have a sexually transmitted disease
- Cold sores are a recurrent problem, and you want a prescription medicine to prevent future outbreaks
- Cold sore last longer than 10 days
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Self Care at Home IF:
- Cold sore and you don't think you need to be seen
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