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Institute for Health Care Delivery Research

About the Institute

Vision

To improve quality and reduce the cost of health care services by providing technical support and education for clinical research and process management within the Intermountain Healthcare system.

Mission

To recommend strategic priorities regarding health care delivery and clinical research, based on community needs within a managed care environment.
To provide data, statistical analyses, and coordination to internal and external health care delivery and clinical research efforts that advance Intermountain's strategic objectives.
To provide research, technical support and education for Intermountain's Total Quality Management strategy.
To seek external collaborations and funding to achieve the objectives listed above, with the approval of the Institute's Board of Directors for specific projects.

Operational Plan

Work with the Institute Board of Directors to explore the role of clinical and health care delivery research within Intermountain Healthcare.
Extend the QUE methodology into new clinical areas through clinical CQI monitors.
Help in the development of a comprehensive TQM Education Plan and teaching materials for Intermountain Healthcare.
Develop and distribute measurement and analytic tools necessary for Intermountain to successfully implement its TQM strategy.
Provide direct technical support for Intermountain's quality improvement projects.

History of the Institute

Year	Development History
2005	Developed "A Culture of Patient Safety" for Physicians course
1999	Created the miniAdvanced Training Program in Health Care Delivery Improvement (miniATP)
1994	Established "An Introduction to Clinical Quality Improvement" for Physicians course
1992	Implemented the Advanced Training Program in Health Care Delivery Improvement (ATP)
1991	Formed the Core Quality Committee (CQC)
1990	Established the Institute for Health Care Delivery Research and commenced internal education programs
1988	Formed the IHC Quality Council and the Quality Mission Statement and placed responsibility for organization and management of TQM to the VP Professional Services
1986	Began formal Quality, Utilization and Efficiency (QUE) Studies at IHC