(801) 357-7850
1034 North 500 West
Provo, Utah 84604Map

Utah Valley Regional Medical Center

Guest Services

Cashier's Office
Patients can pay their bills, cash checks and even buy stamps at the cashier's office. Hours are from 8:30 a.m. to 4:30 p.m. The cashier's office is located on the first floor in the West Building located off the main lobby.

Food Services
Café West, located off the main lobby in the West Building, offers a variety of menu choices and 24-hour service for the convenience of patients and visitors. The hospital cafeteria is located on the third floor and is open for breakfast, lunch and dinner. Vending machines are available throughout the hospital. For the menu of the day, call (801) 357-7625.

Gift Shop
The hospital gift shop is open from 9 a.m. to 8:30 p.m. and offers clothing, magazines, candy, cards, books, flowers, balloons and personal care items.

Social Services & Pastoral Care
We have a caring team of social workers, as well as pastoral care, available to assist patients and their families in adjusting to the wide range of social, economic and spiritual difficulties that surround trauma and illness. The chaplain or a pastoral care volunteer is available for prayers, comfort and counsel. The chaplain coordinates with local religious leaders for any specific religious observances. A chapel, which also serves as a meditation room, is conveniently located on the first floor and is open to patients and family members and visitors. Weekly worship services are conducted in the chapel and include LDS sacrament services and Catholic mass. Protestant communion is available on an individual basis. To contact the chaplain, call (801) 357-3826. To contact a social worker, please call (801) 357-3134.

Guest Housing
The Family Guest House provides temporary lodging for a very minimal cost to family members of critically ill patients in areas such as the ICU, Newborn Intensive Care unit, Pediatrics and Rehabilitation and those in need of out-patient care for illnesses such as cancer. The house is comfortable and is conveniently located across the street from hospital. Space is subject to availability.