Shannon Connor Phillips, MD, MPH, has been named to the board of directors for the National Quality Forum, a group of private and public healthcare leaders that drive measurable improvements in the nation’s quality of care. Dr. Phillips is Intermountain’s chief patient experience officer, leading the Office of Patient Experience.
“I’m excited to serve with the National Quality Forum, an organization with major impact on healthcare policy and measurement for our country,” said Dr. Phillips. “I believe Intermountain’s transformation to a value-based care model is the work ahead for many providers, payers, and industry partners. Additionally, our focus on a broader definition of quality and consumerism that starts from the patient perspective is well-aligned with the National Quality Forum direction.”
Dr. Phillips said one of the things she’s excited to bring to the board is her knowledge and experience with addressing the social determinants of health.