Intermountain Healthcare is partnering with Notable Health to reimagine the manual, repetitive administrative aspects of patient intake and post-visit follow-up into a fully automated, intuitive digital experience.
Intermountain is harnessing Notable Health’s platform to digitally transform ambulatory check-ins through mobile registration and virtual clinical intake for both in-person and telemedicine appointments. Available within general internal medicine groups in the Salt Lake City region, over 55 percent of patients from these clinics are now completing their entire digital check-in before their office visit, decreasing check-in time by 25 percent. Intermountain reports an industry-leading 94 percent patient satisfaction rating for their digital check-in and registration experience, including 86 percent for patients 65 and older.
Notable extends the capabilities of My Health+, Intermountain’s health app, with digital assistants that automate administrative workflows for staff, streamline the check-in experience for patients, and simplify follow-up for providers. Following an initial deployment that went live in less than one month and results realized across over 100 providers, Intermountain will scale the Notable Platform to support thousands of providers within additional specialties and states across the clinically integrated network in the coming months.
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