Intermountain Healthcare is expanding its home-based services this year to include primary care, some traditional hospital-level services, and palliative care for patients with chronic or serious medical conditions.

The new service, called Intermountain at Home, will expand established Intermountain Homecare & Hospice services to prevent or shorten hospital admissions and enable patients to receive care where they prefer to receive it—in their homes.

“Intermountain at Home is a thoughtful, proactive, and preventive healthcare approach that extends complex medical treatment and technologies beyond clinics and hospitals to help us care for patients in their own homes,” said Seth Glickman, MD, Intermountain’s chief medical officer for Community-Based Care.

“Intermountain at Home will help us care for patients with the same high levels of attention, safety, quality, and coordination we deliver in our traditional settings—all at a much lower cost,” said Rajesh Shrestha, associate chief operating officer of Community-Based Care. “This will be one of the nation’s most comprehensive models for providing care upstream and meeting patient preferences.”

Home-based nursing services were introduced at Intermountain in 1982 to transition patients safely home after hospital discharges. Since then, Intermountain Homecare & Hospice has continued to grow and now supports patients with home-based post-hospital, palliative, and end-of-life care as well as medical equipment maintenance.

Intermountain at Home will incorporate these services, and add other functions, over the next several months, including ongoing home check-ups with a primary care physician or advanced practice clinician. Providers will be able to address their patients’ medical needs and symptoms of chronic or serious medical conditions, without requiring patients to travel to a hospital or clinic.

Intermountain at Home will also help patients transition directly to new home-based, hospital-level services that will include: 

  • Remote monitoring
  • Expanded telemedicine capabilities
  • Virtual urgent care visits through Intermountain Connect Care, a 24/7 online service that allows patients to receive personalized care from Intermountain caregivers via their smartphones, tablets, and computers
  • Appointment-based video visits
  • Home caregiver and family support tools
  • Dialysis and intravenous medication
  • Physical therapy

In addition, this new model will include daily living support through Homespire, an Intermountain company that helps seniors and other people live healthy and independent lives at home.

Additionally, patient navigation services and electronic medical records connected securely throughout all settings across the Intermountain Healthcare service area will further support improved outcomes and positive experiences for everyone who's served by Intermountain and the caregivers who care for them.

For more information, watch this ABC4 interview with Rebekah Couper-Noles, RN, MSN, associate chief nursing officer of Community-Based Care, that discusses Intermountain at Home and how it will improve patient care.