During recent “Thanks for Asking” podcasts, CEO Marc Harrison, MD, talked with caregivers about topics including Intermountain’s campaign to build a model health system for children and overcoming adversity.

Pediatric care

Intermountain recently announced a campaign to build a model health system for children. Dustin Lipson, administrator of Primary Children’s Hospital, and Neal Davis, MD, medical director for pediatric Community-Based Care, talked with CEO Marc Harrison, MD, about what’s planned and how it will improve care for children and families on a “Thanks for Asking” podcast.

Dr. Harrison said, “The thing that’s really interesting is the focus has changed a lot from, ‘How do you take care of a child when they’re sick?’ to ‘How do you actually keep them well?’ We always knew that was important, but now we’re actually putting plans in place to do it systematically.”

Lipson said Intermountain’s plans for pediatric care are unique. “This is certainly nation-leading,” he said. “We have a tremendous opportunity that’s really unparalleled, in part because of our connection to Intermountain Healthcare. We have 23 hospitals, hundreds of clinics, and we span the entire state and really the eight-state region. So this idea that we can leverage all of that infrastructure—together with the expertise and resources of our partnership with the University of Utah—that’s an unparalleled opportunity.”

Attitude, goals, and overcoming adversity

During another recent “Thanks for Asking” podcast, Dr. Harrison spoke with Kody Merritt, a part-time security officer at Logan Regional Hospital who competed in the World Armwrestling Federation tournament in Romania earlier this year and earned two first-place and one third-place award.

Being named the world’s best arm-wrestler by the world’s most prestigious arm-wrestling organization was the realization of a dream Merritt’s had for 24 years. It hasn’t been easy, and his quest has come with painful setbacks and surgeries, he said.

Merritt and Dr. Harrison talked about the importance of hard work and ways to overcome adversity.

Strengthening our culture of safety

How Intermountain has been changing the way we view patient safety and how we prevent errors as part of our Zero Harm initiative was the topic of a podcast discussion between Kalleen Campbell, a patient safety consultant based in St. George, and Dr. Harrison.

“I think the real strength of what we did with Zero Harm was challenging the culture, challenging who we are,” Campbell said. “We were already doing that work, but Zero Harm changed the way we look at it.”

Dr. Harrison and Campbell agreed there’s still a lot of work ahead to improve Intermountain’s culture of safety, but we’re making progress. They also discussed how standardizing safety protocols across the system—which was one goal of Intermountain’s restructuring—has impacted safety.

You can find this and all other "Thanks for Asking" podcasts at intermountainhealthcare.org/podcasts, in iTunes, and wherever you get your podcasts.