How does it work?

  1. Call 877-777-4023 to schedule an appointment.
  2. Complete patient registration at your convenience before your appointment. This can be done online or over the phone – your choice. 
  3. Complete any necessary labs or vitals that are required for your appointment. A provider will let you know if you need to do anything.
  4. The day of your appointment you will receive a text message or email notification with a link to join your appointment. 
  5. At the time of your appointment, click the link to join your visit.

Benefits of Virtual Primary Care


Access care from anywhere in Utah video technology using your smart phone, tablet or computer.


Appointments available both during and outside of regular clinic hours and on weekends.


Intermountain Caregivers and care standards ensure you get the best care. Any notes from your visit will be entered into your medical record to help other providers that may be assisting in your care.

Commonly Treated Conditions

Virtual Primary Care is meant to provide full spectrum primary care services for patients. Most conditions can be cared for virtually, but there are circumstances that require in-person visits. If you need in-person care, or to connect with a specialty provider, we will help you access the care you need. Some of the most common conditions we treat include:

  • Chronic Conditions: asthma, diabetes, heart and lung disease, mental health, etc. 
  • Preventive Care: cancer screenings, vaccines, labs, weight management, referrals to specialty services such as nutritionists and care coordinators, etc. 
  • Referrals to medical specialists: cardiology, endocrinology, neurology, and many others
  • Acute care visits:
    • Allergies
    • Colds
    • Cough
    • Eye infections
    • Flu
    • Joint pain or strains
    • Lower back pain
    • Minor skin problems
    • Painful urination
    • Sore throat
    • Stuffy and runny nose

Cost of Service

Currently, virtual primary care is only available to SelectHealth members. Copays and visit costs vary by insurance plans. Many charges will be similar to in-person primary care visits. We encourage patients to verify their benefits with their insurance provider before scheduling an appointment.

Call our billing department if you have questions at 801-906-2800. For more information on Connect Care coverage for your specific insurance plan, contact your insurance company or HR department.

Frequently Asked Questions

How will I complete my labs or get shots if everything is virtual?

Because virtual primary care is part of the Intermountain Healthcare system, you have complete access to all Intermountain Healthcare facilities and your records can be easily accessed by your providers. If your Connect Care provider determines that you need to get any labs done, they will place the orders for you, and you can simply go to your nearest Intermountain Healthcare outpatient lab to get them done. To find the Intermountain Healthcare lab most convenient for you, please visit