Virtual Care

New Ways to Connect

Through telehealth services, we extend support to healthcare providers and hospitals, we facilitate teamwork among caregivers, we improve outcomes while driving down costs, and we give patients access to the care they need no matter where they are.

In 2018, we launched Intermountain Connect Care Pro®, one of the nation’s first and largest virtual hospital services. It partners with healthcare systems, rural hospitals, outpatient clinics, government entities, and large employers to ensure convenient access to more than 40 clinical services. The result: keeping patients close to home and out of the hospital when possible, and improving outcomes across the continuum of care.

Saving Alex

When a physician at Uintah Basin Healthcare in Roosevelt, Utah, first saw the x-ray of prematurely born Alex Massey, he knew something didn't look right. He immediately engaged Intermountain’s neonatology telehealth services and Life Flight was dispatched to transport the newborn to Intermountain Utah Valley Hospital, 124 miles to the west. But when neonatologist Stephen Minton, MD, recognized remotely that the baby had a life-threatening condition that could have been made worse in the expanded air of a helicopter flight, he stopped the transport and instead went to the hospital in Roosevelt himself to care for Alex.

Helping Continue Chase's Journey Through Telehealth

Chase Houston is a vibrant, active, and “perfect” boy, something that was far from a given three years ago. Born with a hole in his lung at Intermountain-operated Garfield Memorial Hospital in rural Panguitch, Utah, Chase needed specialized care not available in his small community. Intermountain’s telehealth services connected Chase’s care team with a NICU doctor in St. George, Utah, who provided expertise to repair Chase’s lung and offered the family a healing experience free of the anxiety, stress, and burden of having to travel 100+ miles one way.

Expanding Our Reach

  • 600,000

    Telehealth Interactions (since 2014)

  • 40+

    Different Clinical Services (across all hospitals, homecare, and 9 outreach hospitals)

  • #1

    Largest Neonatology Telehealth Program in the U.S.

  • 24,000+

    Number of Connect Care Interactions in 2018

Intermountain's New Mental Health Integration Platform

Alluceo®, a new Intermountain Healthcare company offering proven, team-based mental health integration services and technology, launched in 2018. It aims to simplify the process for connecting people in need of mental health services with a team of skilled caregivers. The digital platform makes the science of mental health integration accessible, powers team-based care protocols, and enables a patient’s full care team to communicate remotely and seamlessly, assess risk and complexity, and deliver high-quality connected care.
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