2019 Report to the Community

"We can change the world and make it a better place. It is in our hands to make a difference."

- Nelson Mandela

Powerful ideas have propelled all the major advances that have helped Intermountain Healthcare succeed since its founding. Since 1976, clinical quality has always been a driver behind our ideas. In recent years, and to further our mission, we have made it a priority to look further upstream, working to protect people’s health before they ever come into a doctor's office or hospital. Intermountain is a leader in healthcare delivery, disease prevention, affordability, and a myriad of other priorities shared by every health system in America.

Intermountain has a history of powerful ideas that help improve people’s lives, one life at a time. The power behind an idea is unlimited. Ideas help us improve so we can better help others.

Ideas spark change. They propel us forward so we can make a difference and help people live the healthiest lives possible. Each improvement we’ve made over the last year started with an idea.

  • Board Chair and CEO

    A Message from Our Board Chair and CEO

    We will always work hard to keep people healthy and will always be here to care for them when they’re sick. We’re grateful for all the caregivers who delivered a successful 2019 to help position us to serve our communities for what’s ahead.

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    About Intermountain

    Intermountain is widely recognized as a leader in transforming healthcare by using evidence-based best practices to consistently deliver high-quality outcomes at sustainable costs.

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    Fundamentals of Extraordinary Care

    As healthcare continues to evolve, we need to be more focused than ever before on the specific things every patient and customer expects and deserves from us.

  • Safety, Quality, & Patient Experience

    Intermountain continually works to improve our three cornerstones: the safety of our patients and caregivers, the quality of our outcomes, and the patient experience.

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    Growth and Innovation

    Intermountain is committed to moving upstream to help keep people healthy while still being a resource for those who need care. In 2019, we took this innovative thinking and extended it to more people across an expanded area of the Intermountain West.

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    Access & Affordability

    The best healthcare in the world can’t make a difference if people can’t access it — or afford it. That’s why Intermountain has reorganized around two basic premises: First, we’re in the business of keeping people well. Second, when people are sick, we want to ensure they have access to the best possible care for the lowest possible cost.

  • Community & Children's Health

    Our commitment to the those we serve continued to show through support of the vulnerable members of our community and through the development of expanded children health services across the Intermountain West.

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    Finances, Governance, & Leadership

    As a not-for-profit health system, Intermountain Healthcare is governed by more than 400 representatives of the community who volunteer their time and expertise to keep us attuned to the needs of everyone who relies on us. One result of their leadership is stability, which is a major benefit we offer to people in all the communities we serve and to all the members of our team. Intermountain Healthcare is a forever organization.

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    Timeline

    Intermountain took bold steps to grow, improve access to quality care, and address community health needs in 2019, and was recognized for leadership in transforming healthcare.