To Connect or Not to Connect


Yes, Connect Care is right for:

  • Sinus pain and pressure and other allergy symptoms
  • Minor burns, rashes, or skin infections
  • Eye infections
  • Mild lower back pain without complications such as trauma, fever, or paralysis
  • Cough

Maybe, Connect Care might be right for:

  • Urinary pain
  • Sore throat
  • Ear pain

No, Connect Care is never right for—these symptoms should be treated in an emergency room or urgent care clinic:

  • Any emergency symptom such as severe pain, difficulty breathing, chest pain, uncontrolled bleeding, behavioral health issues, mental state changes, and unusual abdominal pain
  • Prescription refills
  • Treatment of long-term or chronic conditions such as diabetes or high blood pressure
  • Pain medications and chronic pain

Choosing Connect Care when it’s the right service for your health issue will ensure that you receive the best care possible in the most appropriate setting.