Our goal is help make your experience in our hospital as comfortable as possible. We offer a wide range of amenities and services, including dining options, safety and security services, religious services, and more.

Gift Shop

The Gift Shoppe is located in the main concourse on the first level of the River Road campus. The shop offers clothing, magazines, candy, cards, books, flowers, balloons, decor and personal care items. Operated by volunteers, Gift Shoppe proceeds help improve hospital services.


Weekdays: 9 a.m. - 7 p.m.
Saturdays: 11 a.m. - 3 p.m.

Sandstone Cafe River Road

Located on the lower level of the River Road campus, this cafe offers buffet-style dining. Like our Facebook page to view our weekly menus; which highlight a variety of options.

Located on the lower level of the River Road campus

Breakfast: 6:30 a.m. - 9 a.m.

Lunch: 11 a.m. - 2:30 p.m.

Afternoon: 2 - 5 p.m.

Dinner: 5 p.m. - 7 p.m.

Late night: 11 p.m. - 1 a.m.

Flood Street Cafe 400 E

This Café offers buffet-style dining. Download our menu to see our variety of options each week. 

Located in the basement of the 400 East campus.

Breakfast: Served daily, 6:30 a.m. – 9 a.m.

Lunch: 11 a.m. – 2 p.m.

Room Service only: 2 p.m. – 12:30 a.m.

Car Trouble

Hospital Security officers have compressed air to fill low tires, will help jump car batteries, and can connect you with a low-cost company to help if you're locked out. Contact the officer on duty.

Cashier's Office

Patients and guests can pay their hospital bills at the Cashier’s office, located in the main concourse near the North hospital entrance.

Hospital bills can also be paid online through the online bill pay system.

Located in the main concourse near the North hospital entrance.

Monday - Friday: 8:30 a.m. to 4 p.m.

Guest Housing

The Jubilee Homes provides temporary lodging at a minimal cost to family members of critically ill patients. The homes are and are conveniently located across the street from each hospital campus. Space is subject to availability.

LiVe Well Library

Need help learning more about

  • A healthy lifestyle?
  • Your health condition or treatment options?
  • A medicine or supplement?
  • Caring for a loved one—or respite care?
  • How to find a doctor or clinic?

Our librarians are trained to help you find easy-to-understand information about health topics. You can ask a librarian for help from this website, visit a LiVe Well Library in person or by phone, or find trusted websites for your own research.

Lost & Found and Security

Your security while in the hospital is very important to us. If you have questions or concerns about security, feel free to contact the officer on duty at any time.

Please also call Security if you have lost or found an item.


Meditation Room

The meditation room is a quiet place for meditation and thought and open to patients, family members, and visitors.

Located on the second level of the River Road campus, first room on the right heading North from the elevators.

Watson Dixie outpatient pharmacy fills outpatient prescriptions and offers a small selection of over-the-counter medications.

Located in the main hospital concourse near the North entrance

Monday - Friday: 9 a.m. - 6 p.m.

Phones & Internet Access

Telephones are available in all patient rooms. To dial outside the hospital, first press “9.” You can make long distance calls using a calling card. If you need help with your phone, please ask your nurse. You are also welcome to use your cell phone in all areas of the hospital except for operating rooms or patient rooms in critical care and emergency departments.

WiFi internet access is available for public use throughout the hospital. No password is needed to access the network "Intermountain_Guest".  You will be asked to agree to the hospital's terms of use.

Spiritual Support

We work with local religious leaders to help meet the spiritual needs of patients and family members. If you or your family would like a member of the clergy to visit, or for more information about services, your nurse can help you. Spiritual leaders of all faiths are welcome to visit their members. You can arrange a meeting with the hospital's chaplain by calling the number above.

Valet Parking

Valet parking is a free service available at the north entrance of the River Road Campus, the 24 hour entrance of the 400 East Campus (on 500 South) and the main entrance of the Health & Performance Center. The valet will meet you at your car and park it for you so you can go straight into the hospital. No tips, please!


Monday - Friday: 7:30 a.m. - 3:30 p.m.