Here at Intermountain Healthcare, we work hard to ensure the safety and well-being of our patients, visitors, and staff. You will be better prepared in an emergency if you know how the hospital will respond, where you can find information and what you should do. In any of the following emergencies, remain calm and notify hospital and staff immediately. The following are behavior recommendations in emergencies:

What to do in case of an emergency



If there is a fire in the building:
  • Determine the most reasonable way to protect your own life and notify staff immediately.
  • If you see smoke or flames, activate the fire alarm. If there are no fire alarms, knock on doors and yell "FIRE" as you exit the building.
  • Feel doors with the back of your hand before opening. DO NOT open if the doors are hot. 
  • DO NOT use elevators.
  • If you do not see smoke or flames, follow instructions of staff, as the fire may not be in your section of the building. You may be advised to stay where you are.
  • If clothing catches on fire, STOP...DROP... and ROLL.
  • Once outside, move away from the building.
  • DO NOT re-enter the building until instructed to do so. 

Severe Weather

If the area is under a Severe Weather Warning, seek shelter immediately. Although rare, Utah has experienced some damaging tornados. 
  • At the direction of staff, go immediately to appropriate areas that will provide protection - closets, interior rooms, interior hallways, areas free of windows or glass.
  • Stay away from doors, windows, and outside walls.
  • Stay in the center of the room, and avoid corners because they attract debris.
  • If you are visiting a patient, stay with them until advised to do otherwise.
  • Be prepared for a loss of utilities.

Bomb Threat

If there is a bomb threat being made:
  • Remain calm.
  • Notify staff immediately.
  • Follow instructions of staff.
  • DO NOT use cellular phones or two-way radios.
  • DO NOT activate the fire alarm system to evacuate.
  • Shelter in place or evacuate the building as directed.
  • DO NOT re-enter the building until instructed by authorized personnel. 
  • Untrained persons should not try to rescue people.

Suspicious Package

If you find a suspicious package:

  • DO NOT handle or touch the suspicious item/package.
  • DO NOT use a cell phone, radio, or other transmitter.
  • Persons should be evacuated away from the item.
  • Retreat to a safe location and notify staff.
  • Be prepared to evacuate and take your personal belongings with you.
  • It is important that patients and visitors are always cognizant and do not leave brief cases, backpacks, handbags, etc. unattended. These items could be construed as suspicious and cause undue time, energy and expense to determine that the item is "safe". They may be destroyed.

Medical Attention

If someone requires immediate medical attention:

  • Notify staff immediately.
  • Provide first aid and medical assistance as necessary, if trained.
  • DO NOT move the victim, unless they are in immediate danger.
  • If the victim is conscious, try to comfort him/her and obtain medical information (Example: medical problems, medications, etc.). Any medical information will assist medical personnel if the victim loses consciousness. 


What to do in case of an Earthquake:
  • If you are indoors, DROP to the floor. Stay there until the shaking has stopped and you are sure you can exit safely.
  • COVER by getting under a sturdy table or other piece of furniture.
  • HOLD ON until the shaking stops. If there isn't a table or desk near you, cover your face and head with your arms and crouch in an inside corner of the building.
  • Stay away from glass, windows, outside doors and walls and anything that could fall, such as lighting fixtures or furniture.
  • Don't use a doorway except if you know that it's a strongly supported, load-bearing doorway and it's close to you. Many inside doorways are lightly constructed and don't offer protection. 
  • Be aware that the electricity may go out or the sprinkler systems or fire alarms may turn on.
  • DO NOT use elevators.
  • If you are outdoors, stay there. Move away from buildings, overhangs, trees, and power lines to a clear area such as a large open public area or field. 
  • If you are in a moving vehicle, stop as quickly as safety permits and stay in the vehicle. Avoid stopping near or under buildings or trees. 

After the Earthquake: 

Once the shaking stops: 

  • Follow direction of staff.
  • You may be asked to exit the building when safety permits.
  • Use emergency exit route information posted throughout the building to determine the quickest route out.
  • Expect aftershocks.
  • Only use the telephone for emergency calls.
  • Be aware that utilities such as gas, power, and water lines may be damaged. 


Suspicious Person

If you see a suspicious person:
  • Remain calm.
  • DO NOT physically confront the person.
  • DO NOT block the person's access to an exit.
  • Notify staff immediately.

Hazardous Materials

If you come in contact with any hazardous materials:

  • Move away from the site of the hazard to a safe location. Upwind if outside.
  • Notify staff immediately.
  • Follow instructions of Emergency Personnel.
  • Alert others to stay clear of the area.
  • Notify Staff or Emergency Personnel if you have been exposed to the hazard or have information about its release.

Power Outage

If there is a power outage while you are visiting the hospital:

  • Remain calm. Follow instructions of staff.
  • Move cautiously to a lighted area. Exits may be indicated by lighted signs, if the emergency power is operating.
  • Provide assistance to others.
  • Evacuate the building only if directed to do so.
  • Exit calmly and carefully.
  • DO NOT re-enter the building until authorized to do so. 

Active Shooter

If there is an active shooter present:

  • Run and evacuate if you can. This may be your best chance of survival. Leave valuables behind and keep hands visible.
  • Hide in an area outside of the shooter's view. Block entry to your hiding place and lock doors. Turn off lights and silence electronic devices.
  • Fight as a last resort and only when your life is in imminent danger. Attempt to incapacitate the shooter. Act with physical aggression.