Comfortable clothes work best for rehabilitation. Clothes that slip on easily are best — such as shorts or loose fitting pants, T-shirts, athletic shoes and a jacket or sweatshirt. Shoes should fit well, provide good support, and have non-slip soles. You will need to bring three to four changes of clothing, including undergarments. You may bring your own sleepware or you can be furnished with a hospital gown. Clothes can be taken home and washed by family members as needed.
Feel free to bring your personal grooming supplies and a few photos but please leave your valuables — such as jewelry and money — at home. Personal electronic devices can be used as long as they do not interfere with therapeutic activities or medical equipment.
Please leave your medications at home. We will provide your medication during your stay. However, please provide a list of all medications (time and dose) upon admission. This will ensure you are receiving all your medication, and also provide us with more information about your medical needs.
Visitors are always welcome on the Neuro Rehab unit, but we ask visitors not to interfere with patients' scheduled therapy time, which usually run intermittently throughout the day between 8 a.m. and 5 p.m. including weekends.
Often we may encourage family members and caregivers to attend therapy sessions with patients because this can be a great opportunity for us to teach you how to best care for your loved one when they go home. This may also provide an opportunity for patients to display their progress. We ask that visitors during therapy be limited to those who will be involved in caring for the patient. Others can visit between 5 and 9 p.m. after therapy sessions are over.
Please do not visit the hospital if you are sick. Visits by children to this unit may be restricted depending on the season. Please check with unit staff before bringing children to visit.
Visits From Pets
Patients may be able have pets brought in to visit. Please talk to the nurse or therapist for help making arrangements. The allergies and needs of other patients will be considered.
Frequently Asked Questions
Can I smoke on the Rehabilitation unit?
No. This facility and the grounds are smoke-free. Smoking cessation resources are available.
When are meals served?
Meals are served at approximately 8 a.m., noon, and 5 p.m. You will be encouraged to eat in the dining room if you are able. You are welcome to invite friends or family to bring their meals and join you, but please talk to the staff before setting this up so that we can be certain to meet your needs as well as the needs of other patients.
Part of your therapy may include making your own meal or simply enjoying an opportunity to make a batch of cookies.
What is the daily routine like?
The daily routine focuses on your recovery. The morning starts with self-care tasks and breakfast. You are expected to be dressed and on time for meals and therapy sessions. Therapy sessions, special activities, and special procedures are scheduled Monday through Sunday. Rest periods are scheduled as needed; however, you will be encouraged to spend as much time out of bed as possible. Schedules are individualized, and you will likely have two to three therapy sessions scheduled before and after lunch. Recreational activities and therapeutic passes are offered in the evening and on weekends.
How will I know my schedule?
A nurse will give you and your family a tour of the unit when you arrive and show you where your schedule is posted. Promptness in following the schedule ensures that everyone receives their full amount of therapy. If any questions regarding your schedule arise, feel free to ask a staff member.
Are religious services available?
Weekly worship services are conducted in the Education Center auditorium and include LDS sacrament services and Catholic Mass. A clergy representative of your choice may visit you at anytime.
May I have a pass to leave the hospital?
Passes are available when you are cleared medically and have completed the necessary training. A member of the rehabilitation team will tell you when a pass has been recommended. We encourage you to use passes to help your transition back to the community. We are required to monitor passes to ensure that they have therapeutic value. Therefore, we will ask you to work on specific goals related to your recovery when you are away from Neuro Rehab.
What about pain control?
Rehabilitation involves a lot of physical moving, getting in and out of bed, and various other activities both on the unit and in the therapy gym. As you continue to recover from your illness or injury and participate in the rehabilitation process, some pain may occur. If pain is a problem for you, please ask us to assess your pain. We’ll work with you to set a comfort function goal and develop a plan that will provide as much pain control as possible while allowing maximum participation in your rehabilitation program.
What if I’m unhappy with my care?
During your stay, we make every effort to include you and your caregiver in the decision making process and in the development of your treatment plan. Your input is important — it helps us identify what is most important to you and helps us set your recovery goals. Occasionally problems, misunderstandings, or frustrations may occur. Recovery from a severe illness or injury can be a very difficult and stressful at times for both you and your family and friends.
If at any time you feel that you are not receiving the services or care that you should, we want to know about it. Please discuss your questions or concerns with a member of the rehabilitation staff. They will attempt to correct the problem promptly and will include the appropriate leadership staff if needed. If the problem is serious and not resolved by our staff there is a formal grievance process. A staff member can help you initiate it.
- Learn more about patient rights and responsibilities
- Read our Code of Ethics policy
How successful will I be?
The goal is to get you back home again as independent as possible. We assist hundreds of individuals each year to achieve this goal. We would be happy to share our most recent outcome data with you.
Insurance and Billing
We accept most commercial insurances. Our case management staff can help coordinate insurance issues. Any additional fees will be disclosed prior provinding service.
- Learn about our Financial Assistance options
- Pay Your Bill Online
- Billing Customer Service Center