Primary Children's Hospital offers a variety of amenities for patients, families, and visitors. Everything from delicious, affordable meals to a robust medical library with the latest information.

If you are in need of something not listed, please ask your nurse, inquire at the front desk, or visit the Parent Resource Center located in the Ronald McDonald Family Room on the third level.

Hospital Services and Resources

Billing Assistance

Please contact the phone number on your bill for specific billing questions. You may receive a bill from both the physician and the hospital.

Wayfinding
Located on the hospital's third floor on the south end
Cashier and ATM

A cashier and a Wells Fargo ATM are available for patients, families, visitors, employees, and volunteers.

Wayfinding
Located on the hospital first floor at the north end
Hours

Monday-Friday: 8:30 a.m.-4:30 p.m.

Financial Assistance

Financial assistance may be available if you do not have insurance coverage. Contact us to speak with a financial assistance counselor who can help you complete the necessary forms. 

Financial Assistance Resources

Wayfinding
Located on the hospital's first floor on the south end at the registration office
Gift Shop

Our gift shop is full of items that are sure to bring comfort and a smile to patients of any age.

Here are a few examples of what we carry:

  • Stuffed animals from Ape to Zebra
  • Mylar Balloons in 3 sizes
  • Greeting Cards
  • Games and Toys
  • Candy
  • Children’s Books
  • Baby Toys
  • Much More

Please call and talk to one of our knowledgeable volunteers to help put together the perfect gift.

Wayfinding
We are located in the main hospital in the north lobby
Hours
Monday – Friday 9am to 7pm
Saturday 10am to 4 pm
Sunday 10am to 4pm
Laboratory

A physician's order is required for all lab draws. The patient must be registered in the hospital billing system before laboratory services can be provided. If you go to the lab from a physician's office at Primary Children's, check with the physician office staff to be sure whether you need to stop at Outpatient Registration before going to the lab.

Wayfinding
Located on the hospital's first floor on the south side
Language Services

Language services must be scheduled twenty-four hours in advance and can be arranged through the department you are visiting.

Lost and Found

Contact the security office to find missing items. 

Wayfinding
Located in the security office on the hospital's first floor across from the gift shop
Medical Library

Families are welcome to browse through medical and parenting information. Copy machine and fax available for family use.

Wayfinding
Located on the hospital's first floor in the north lobby
Pharmacy

Open to the public everyday, the outpatient pharmacy is a convenient option to fill prescriptions, purchase over the counter drugs, and answer questions. Capable of custom compounding, and flavored liquid medications. Friendly and knowledgeable staff. Accepts most insurance, along with Utah, Idaho, Wyoming, and Montana Medicaid.

Wayfinding
Located on the hospital's first floor at the south end
Hours

Monday-Friday: 9 a.m.-7 p.m.
Saturday-Sunday: 9 a.m.-5 p.m.

Registration

If you have not been pre-registered by your clinic or service prior to coming to Primary Children's, then our registration staff will help you register.

Wayfinding
Located on the hospital's first floor in the south lobby

Places to Eat

Brews on 3rd

Stop by Brews on 3rd for your morning cup of joe. Serving coffee, lattes, mocha, italian soda, hot chocolate, and chai tea. Coffee is locally roasted Rimini Coffee. Delicious biscotti and sweet rolls are also available. We accept cash and credit and debit cards. Gift cards are available.

Wayfinding
Located on the hospital's third floor south of the main elevators
Hours

Monday-Friday: 6 a.m.-7 p.m.

Mountainside Café

The Mountainside Café serves breakfast and lunch. Come visit us for a nutritious, delicious, and affordable meal. You will find healthy entrees and sides, an array of comfort foods, and made to order grill items.

Wayfinding
Located on the first level of the Eccles Outpatient Services Building
Hours

Breakfast: 7 a.m.-10 a.m.
Lunch: 11 a.m.-2 p.m.
Our doors are open from 7 a.m.-4 p.m.

Rainbow Café

The Rainbow Café serves breakfast, lunch, dinner, and a midnight meal every day. Come visit us for a nutritious, delicious, and affordable meal. You will find healthy entrees and sides, an array of comfort foods, and made to order grill items.

Wayfinding
Located on the hospital's first level by the north entrance
Hours

Breakfast: 6:30-a.m.-10 a.m.
Lunch: 11 a.m.-4 p.m.
Dinner: 5 p.m.-10 p.m.
Midnight meal: 11 p.m.-2 a.m.

Breakfast starts at 7 a.m. on weekends and holidays.

Treehouse Café

The Treehouse Café serves gourmet salads, sandwiches, soups, and ice cream.

Wayfinding
Located in the lobby on the north side of the hospital
Hours

Monday-Friday: 10 a.m.-5 p.m.

Sandwiches and salads made to order from 11 p.m.-3:30 p.m. 

Vending Machines

Our vending machines have a variety of snacks, hot beverages, and sodas.

Wayfinding
Located on the hospital's fourth floor south of the main elevators, and in the south entrance lobby