Get care for low-level urgent conditions through a video chat with a provider, 24/7, on your computer or mobile device.Learn More.
View wait times and save your place in line at an Intermountain InstaCare location near you.
If this is an emergency please go to the nearest emergency room or call 911.
Hospital services and resources for visitors
Utah Valley Hospital (formerly Utah Valley Regional Medical Center) offers amenities for patients and visitors to provide a comfortable visit, including a gift shop, cafeterias, valet parking, and more.
The café offers American grill and deli food. Call for a recording of today's menu.
Breakfast: 4 a.m.-10 a.m.
Grill: 10 a.m.-3 p.m.
Daily specials: 11 a.m.-2 p.m.
Hospital Security officers have compressed air to fill low tires, will help jump car batteries, and can connect you with a low-cost company to help if you're locked out.
Patients and guests can pay their hospital bills, cash checks and even buy stamps.
Monday-Friday: 8:30 a.m.-6 p.m.
A non-denominational chapel, which also serves as a meditation room, is open to patients, family members, and visitors. Weekly worship services conducted in the chapel include LDS Sacrament services and Catholic Mass. Protestant communion is also available on an individual basis.
The health center has a sliding fee based on income and family size. Low income, underinsured, and insured individuals are eligible. There is a one-day waiting period.
Monday: 11 a.m.-7 p.m.
Wednesday: 8:30 a.m.-5 p.m.
Friday: 8:30 a.m.-5 p.m.
Send an electronic message to a patient at Utah Valley Hospital and a volunteer will print out your message and take it to the patient.
The gift shop offers clothing, magazines, candy, cards, books, flowers, balloons, decor and personal care items.
Monday-Friday: 9 a.m.-8:30 p.m.
Saturday: 9 a.m.-5 p.m.
The Family Guest House provides temporary housing for Utah Valley Hospital patients and families in critical care situations, based upon need. You may be eligible to stay if you live more than 50 miles from the hospital. Learn more about the Family Guest House.
Stop by or call the office during normal business hours to check on lost items.
The medical library is open to medical staff, employees, and the public. The library can provide assistance finding information about a specific medical topic, literature searches, and fulfills requests for articles and books. There are also computers available to conduct medical research.
Monday-Friday: 7:30 a.m.-4:00 p.m.
Closed weekends and holidays
The medical records department ensures that medical records are accurate, complete, and maintained in a timely manner. They also make sure that each record complies with federal and state regulations.
Because medical records are confidential, access to these records is restricted. Patients or their authorized representatives can get more information about their medical records by calling our office.
The café offers buffet-style dining. Call for a recording of today's menu or sign up for weekly emails to see what's new on our menu.
Breakfast: 7 a.m.-10 a.m.
Lunch: Monday-Friday from 11 a.m.-2 p.m.,
Saturday-Sunday from 11:30 a.m.-1:30 p.m.
Afternoon: Limited self-serve menu daily from 2 p.m.-5 p.m.
Dinner: 5 p.m.-7:30 p.m.
Your security while in the hospital is very important to us. If you have questions or concerns about security, feel free to stop by the security office or call during normal business hours.
Valet parking is a free service available at the hospital. The valet will meet you at your car and park it for you so you can go straight into the hospital. No tips, please!
Monday-Friday: 7 a.m.-4:30 p.m
Intermountain Healthcare is a Utah-based, not-for-profit system of 22 hospitals, 185 clinics, a Medical Group with some 1,400 employed physicians, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and in efficient healthcare delivery.
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