Behavioral Health Access Centers operate similarly to an emergency room. They provide simple access to a medical screening exam and mental health evaluation. Doing so allows our caregivers to identify resources for whatever the situation may be, allowing patients to find an appropriate level of care.

There are many reasons somebody may need to visit; a few examples are listed below:

  • Depression
  • Anxiety
  • Suicidal Thoughts
  • Psychosis
  • Mania
  • Delusions
  • Substance Abuse

Patient care managers ensure there’s a solid plan going forward. Most individuals leave the Access Center with a follow-up appointment within four to six days.


What to Expect

  1. A nurse will check you in and may have you change into a gown. Your clothing and belongings will be placed into a secure locker for you. This is to ensure safety for everyone!
  2. You will be shown to a room where you will meet with a clinician who will ask you some questions and do a brief medical examination. This examination is to help make your care team aware of any other medical conditions that need to be considered as part of your treatment plan.
  3. After being medically cleared you will speak with a crisis worker – a licensed mental health practitioner trained in mental health crises. With the crisis worker you will discuss what brought you in, and what you feel would be the best options for treatment.
  4. After meeting with the crisis worker, it may be recommended you meet with the psychiatrist (as available) to discuss your treatment options as well as medication options.
  5. Finally, you and your care team will decide on a treatment plan. Most people either go home with a follow-up plan or stay for a 24-hour observation period. If inpatient admission is necessary, it will be included as part of your treatment plan discussion.