Your investment in your employees will pay dividends. Intermountain offers a robust collection of services to help you and employees through challenging personal and organizational situations. These services are specifically designed and can be tailored to unique needs and circumstances. With the support of Intermountain EAP you can rest assured that when a crisis occurs, unpredictable situations arise or when employees are in distress, you have a team of professionals ready and able to step in and lend critical support.
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Crisis Consulting

When a traumatic or stressful event occurs in the workplace or among employees, and supervisors know it will significantly impact other groups of employees, our team is here to help! We are the workplace behavioral health experts.

Adverse events are situations that cause severe stress to employees and may affect work productivity. Examples of adverse events include workplace accidents or severe life-threatening incidents. Call the Intermountain employee assistance team and find much needed support from a counselor who can help guide the process and coordinate appropriate interventions.

Look for the following resources in the Leader Toolkit.

  • A Leaders Guide to Workplace Trauma
  • A Leaders Guide to Grief & Loss in the Workplace

Call 800-832-7733 and tell our operators that you are a leader seeking support for an adverse event.

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Leader Training

  • EAP: A Valuable Tool for Leaders 
  • When Grief and Loss Impact Your Staff
  • Managing Workplace Trauma
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Grief and Loss Support

Serious illness affecting an employee, or the death of a co-worker are challenging situations. The Intermountain Employee Assistance Program can provide coaching to supervisors on how to support teams and individuals. Intermountain EAP can also facilitate group meetings when appropriate.
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Supervisor Consultations

It is not uncommon that supervisors and Human Resources encounter situations that require a great deal of energy and attention. A few examples of these situations are:

  • An employee who is being abused by a spouse in the home
  • An employee coming to work exhausted from taking care of extended family members
  • Employees in conflict
  • An employee overwhelmed trying to help a troubled coworker
  • An employee who makes threats in the workplace

A phone call with an EAP counselor may provide some new ideas and resources for these and other situations. Contact EAP Crisis Services for more information

Look for the following resources in the Leader Toolkit.

  • A Leaders Guide to Workplace Trauma
  • A Leaders Guide to Grief & Loss in the Workplace
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Leader Referrals

The EAP can be the source for supervisors to use when employees are having personal problems that may or may not be affecting their work performance. Contact EAP Crisis Services for more information.

Possible Reasons to Seek EAP Support for Individual Employees

  • The employee has a personal problem with no job performance decline. In this situation the leader reminds the employee of the EAP benefit and offers support.
  • There is a job performance decline. Supervisors may coordinate with Intermountain EAP to provide employee counseling about the job performance concerns. Counseling for the employee is voluntary.

Look for the following resources in the Leader Toolkit.

  • Reasonable Suspicion: Behavioral Interview & Observation Checklist
  • Declining Job Performance Checklist • Leader Referral: Instructions for Referring Party

We require at least six weeks’ notice to schedule trainings and prefer at least 10 attendees

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