Crisis Services are available for employees and family members by phone 24/7 at 1-800-832-7733. Supervisors and human resources are encouraged to use this service when urgent situations arise. Be sure to identify yourself as a supervisor.
Serious illness or death affecting an employee are challenging situations. The EAP can provide coaching to supervisors on how to support teams and individuals. The EAP can also facilitate group meetings when appropriate.
When an unexpected trauma occurs in the workplace, counselors provide a service called Adverse Event Support Services. Adverse events are situations that cause severe stress to employees and may affect work productivity. Examples of adverse events include workplace accidents or severe life-threatening events. For Intermountain caregivers, it may include patient care events. If an event occurs, call the EAP and a counselor will provide support and coordinate interventions.
© 2018 Intermountain Healthcare. All rights reserved. The content presented here is for your information only. It is not a substitute for professional medical advice, and it should not be used to diagnose or treat a health problem or disease. Please consult your healthcare provider if you have any questions or concerns.
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Intermountain Healthcare is a Utah-based, not-for-profit system of 24 hospitals (includes "virtual" hospital), a Medical Group with more than 2,400 physicians and advanced practice clinicians at about 160 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.
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