Whether it’s an aisle seat when you’re on crutches, or a warm chocolate chip cookie at check-in, you can’t overestimate the value of great customer service. But how much more important is great service when you’re managing a chronic illness, or laying in a hospital bed after an accident?
No one wants to use their insurance. But, when our members do, we try to make it as painless as possible. In fact, our entire goal is dedicated to our members: helping them stay healthy, offering them superior service, and providing them access to the highest quality of care.
More Than Just Coverage
When it comes to your health, having someone on your side can make all the difference.
We offer members access to a variety of support. From advocates and care managers to weight management and prenatal programs, all of our tools are designed to help you get the most out of your healthcare.
We have a dedicated team of Member Service representatives working extended hours to answer your questions and resolve your concerns.
Advocates and Care Managers
Our Member Advocates and Behavioral Health Advocates can help you find a doctor, schedule an appointment, and answer benefit questions.
Ongoing Healthcare Support
Whether you have an urgent or ongoing condition, our registered nurse care managers offer one-on-one support and help coordinate your care. We also offer weight management programs and counseling, smoking cessation resources, and prenatal care programs.
Recognized for Service
Our commitment to superior service and a dedication to providing access to high-quality care has earned us recognition as Utah’s top-ranked health plan (according to NCQA’s Private Health Insurance Plan Rankings,2013–2014).
We’ve received a lot of awards and recognition, year after year. Our secret? We share our mission and goals with one of the nation’s top-rated systems: Intermountain Healthcare.
Partnered With Intermountain Healthcare
As a subsidiary of Intermountain Healthcare, we’re part of one of the nation’s top-ranked integrated health systems. This means that we work closely with them to offer a range of services that include preventive care, health insurance, hospitals, and clinics.
We collaborate with Intermountain Healthcare to give our members coverage and access to high-quality healthcare services at the lowest appropriate cost.
Need Health Insurance Coverage?
You may still be able to enroll in a 2014 health insurance plan. Visit selecthealth.org
or our Healthcare Reform Site
to explore your 2014