Intermountain Healthcare has been a pioneer in developing and using clinical information systems that are among the most sophisticated in the nation. 

Technology at Intermountain directly supports patient care in four ways:

  1. Automation allows routine functions to be done by computer, which frees caregivers to spend more time with patients. For example, “clinical data interface” automatically takes data from pumps and other devices and puts them into the clinical record.
  2. Connectivity helps caregivers communicate with each other electronically, often in real time.
  3. Decision support helps caregivers analyze health information to make better decisions. For ​example, software alerts caregivers to possible Adverse Drug Events that can occur when different medications interact.
  4. Data mining allows the kind of statistical analysis that caregivers need to improve care processes and implement best practices.

Information technology is helping Intermountain caregivers improve medical outcomes and the delivery of care through a variety of efforts:

  • Innovative mobile solutions such as an award-winning Life Flight app for capturing patient data en route to the hospital, helping to improve healthcare outcomes.
  • An application called ChartMaxx scans, indexes, and uploads paper medical records after patient discharge, improving efficiency and compliance with legal requirements.
  • More than 180,000 patients at participating clinics can access personal health information and send messages to their physicians through dynamic online applications in My Health.
  • Advanced clinical practice tools, such as the HELP2 system that provides decision support to clinicians, help Intermountain physicians improve patient care.
  • The American Hospital Association’s Hospitals & Health Networks magazine has ranked Intermountain as one of the nation’s “100 Most Wired” health systems for 15 of the past 16 years.