How does it work?

E-Visits take the incredible care you have come to expect from Intermountain and provide it in a simplified, convenient way that blends into your day (or night). Intermountain Healthcare’s Symptom Checker will help guide you to the appropriate care options. If E-Visits are appropriate for you, your symptoms will be sent to an Intermountain provider who will review your condition, create a treatment plan, and order prescriptions if appropriate. Then, the provider will message you back with everything you need. Simply hop on My Health+, Select “Get Care” and then “Check Symptoms” to get started.

Start your E-visit now in My Health+

After you’ve logged in, select “Get Care,” then “Check Symptoms” to get started.

Commonly Treated Symptoms

Most everyday illnesses can be diagnosed with an E-Visit including these common conditions:

  • Common Cold
  • Sinus Infection
  • Seasonal Allergies
  • Sore Throat
  • Flu
  • Covid-19 Coronavirus
  • Asthma
  • Headache
  • Pink Eye
  • Sty
  • Acid Reflux and Heartburn
  • Stomach Virus/Stomach Flu
  • Hemorrhoids
  • Urinary Tract Infection/UTI
  • Bladder Infection
  • Vaginal Yeast Infection
  • New Lower Back Pain

Some conditions require testing that is not included in the cost of the visit.

Benefits of an E-Visit

Low Cost

Your Connect Care E-Visit cost won’t exceed $51. And, if you can’t be treated there is no charge.


Start your care when you’re ready by answering a few questions with Intermountain’s Symptom Checker. Then, carry on with your day (or night) as a provider reviews and creates a treatment plan for you.

System Integration

Your interaction with a provider automatically becomes part of your health record at Intermountain Healthcare, allowing your other providers to be aware of your diagnosis and prescriptions.

Cost of an E-Visit

Many insurance plans fully cover the cost of your E-Visit, if not your cost won’t exceed $51. And, if you can’t be treated, you won’t be charged. Currently, E-Visits are only available to SelectHealth members, other insurance carriers will be added soon. Contact your insurance carrier to find out if E-Visits are covered on your plan.

Frequently Asked Questions