What is an E-Visit?

Busy? Can’t stop to have a video visit, or step into a clinic? We get it. E-Visits are great for when you don’t have time to slow down, or don’t feel like getting out to a clinic. Simply hop on the Intermountain Health app, fill out a quick intake form about your symptoms, and get on with your day. Our providers will review your symptoms and send you a diagnosis and treatment plan in a few hours. If it’s determined that you need a prescription, we’ll send it to your pharmacy of choice.

Start an E-Visit Today

  1. Sign in to the Intermountain Health app
  2. Select "Virtual Visit"
  3. Choose "E-Visit"

Commonly Treated Symptoms

Most everyday illnesses can be diagnosed with an E-Visit including these common conditions:
  • Common Cold
  • Seasonal Allergies
  • Flu
  • Asthma
  • Pink Eye
  • Acid Reflux and Heartburn
  • Hemorrhoids
  • Vaginal Yeast Infection
  • Sinus Infection
  • Sore Throat
  • COVID-19 Coronavirus
  • Headache
  • Sty
  • Stomach Virus/Stomach Flu
  • Urinary Tract Infection (UTI)
  • New Lower Back Pain

Some conditions require testing that is not included in the cost of the visit.

Benefits of an E-Visit

Low Cost

Your E-Visit cost won’t exceed $35. And, if you can’t be treated there is no charge.


Start your care when you’re ready by answering a few questions with Intermountain’s Symptom Checker. Then, carry on with your day (or night) as a provider reviews and creates a treatment plan for you.

System Integration

Your interaction with a provider automatically becomes part of your health record at Intermountain Health, allowing your other providers to be aware of your diagnosis and prescriptions.

Cost of an E-Visit

The cost of an E-Visit will not exceed $35. You can choose to pay with cash, or bill the charge to your insurance carrier. Contact your insurance carrier to find out if E-Visits are covered on your plan. If you can’t be treated with an E-Visit, you won’t be charged and our providers will direct you to a more appropriate location for treatment.

Frequently Asked Questions