What is an E-Visit?

An E-Visit is an easy way to let a provider know how you are feeling and get some help without ever stepping into a clinic. And, our Symptom Checker will help you do most of the work.

To see if an E-Visit is right for you, simply log on to My Health+, select "Get Care" and choose "Check Symptoms". Then, the Intermountain Symptom Checker will ask you questions about how you are feeling. Your responses will determine the best options for you to receive care. If an E-Visit is appropriate for your symptoms, it'll show up as a treatment option.

If you select to have an E-Visit, the symptoms you described in the Symptom Checker will be sent to an Intermountain provider who will review your condition, create a treatment plan, and even send in a prescription to your pharmacy of choice if appropriate. Then, the provider will message you back with everything you need to know.

See if an E-Visit is right for you

  1. Log in to My Health+ 
  2. Select "Get Care"
  3. Choose "Check Symptoms"

Commonly Treated Symptoms

Most everyday illnesses can be diagnosed with an E-Visit including these common conditions:

  • Common Cold
  • Sinus Infection
  • Seasonal Allergies
  • Sore Throat
  • Flu
  • Covid-19 Coronavirus
  • Asthma
  • Headache
  • Pink Eye
  • Sty
  • Acid Reflux and Heartburn  
  • Stomach Virus/Stomach Flu   
  • Hemorrhoids
  • Urinary Tract Infection/UTI
  •  Vaginal Yeast Infection
  • New Lower Back Pain


Some conditions require testing that is not included in the cost of the visit.

Benefits of an E-Visit

Low Cost

Your E-Visit cost won’t exceed $51. And, if you can’t be treated there is no charge.


Start your care when you’re ready by answering a few questions with Intermountain’s Symptom Checker. Then, carry on with your day (or night) as a provider reviews and creates a treatment plan for you.

System Integration

Your interaction with a provider automatically becomes part of your health record at Intermountain Healthcare, allowing your other providers to be aware of your diagnosis and prescriptions.

Cost of an E-Visit

Currently, E-Visits are only available to adult (18+) SelectHealth members adults. Contact your insurance carrier to find out if E-Visits are covered on your plan. Some SelectHealth plans cover the cost of your E-Visit. The cost of an E-Visit will not exceed $51. And, if you can’t be treated, you won’t be charged. Other insurance carriers will be added soon.

Frequently Asked Questions