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    Emergency care

    Know where to go: Your guide on choosing the right care at the right time

    When to choose between the doctor’s office, urgent care, telehealth or the ER.

    Are you not feeling great, and unsure where to turn? With so many specialty caregivers, knowing who to see can become a pain. When it comes to your health, knowing where to turn for care can make all the difference. From routine check-ups to unexpected emergencies, we’ve compiled your care options:

    Primary Care

    If health is a journey, your primary care provider is your guide. They’re the first line of defense with non-emergency conditions. With their comprehensive understanding of your medical history and personalized approach to care, you know you're in good hands. You might see a primary care provider for:

    • Annual physicals
    • Routine screenings
    • Vaccines
    • Sprains and strains
    • Chronic conditions
    • Medicine refills
    • Colds and flu
    • Anxiety and depression

    Primary care offices are open during weekday business hours with appointments, and some even have early, late, or weekend times available. Providers are always on call. Schedule an in-person or virtual appointment with a primary care doctor here.

    Urgent Care

    At Intermountain Health, we provide both virtual and in-person care to treat urgent, non-life-threatening conditions for patients of all ages.

    Connect Care

    When you're feeling under the weather, getting the care you need should be easy. Connect Care, Intermountain’s 24/7 urgent care telehealth service, offers this convenience. With the ability to access care from anywhere in the U.S. using your smartphone, computer, or tablet, getting medical advice has never been simpler. Here's some reasons why you might log into Connect Care:

    • Stuffy or runny nose
    • Allergies
    • Sore throat
    • Cough
    • Eye infections
    • Painful urination
    • Joint pain or strains
    • Minor skin problems

    Connect Care is always available. Download the Connect Care app or ask your primary care physician to learn more.

    InstaCare and KidsCare - Utah

    When life throws a curveball and you need medical attention fast, InstaCare and KidsCare are a go-to. These Intermountain urgent care facilities offer treatment for minor illnesses and injuries that are not life-threatening. Plus, no appointment is needed – just walk in and our friendly staff will take care of you and your little ones. You might go to an InstaCare or KidsCare facility for:

    • Asthma flare-ups or breathing difficulties
    • Nausea and vomiting
    • Foreign body removal
    • Earaches or ear infections
    • Broken bones
    • High fevers
    • Conjunctivitis (pink eye)
    • Lacerations needing stitches
    • Sports injuries, sprains
    • Animal bites, burns
    • Urinary tract infections (UTIs)
    • Flu vaccines
    • COVID-19 testing
    • STI testing

    These urgent care facilities have extended hours, usually morning through evening, 7 days a week. InstaCare is a great option for adults, and KidsCare specializes in pediatric treatment. Find your nearest InstaCare here.

    Note: Available only in Utah

    Walk-In Care Locations - Montana | Colorado

    Intermountain has several easy-to-access walk-in clinics throughout Montana and Colorado. Walk-in care is a great option for people needing immediate medical attention for non-life-threatening conditions at extended hours or on weekends.

    Find a walk-in care provider near you:

    Emergency Room

    In an emergency, every minute counts. Whether it's a sudden onset of chest pain, difficulty breathing, or a severe injury, Intermountain emergency departments can provide immediate care. You might seek emergency treatment for:

    • Chest pain or pressure
    • Broken bones or serious trauma
    • Bleeding that will not stop
    • Sudden or severe pain
    • Head injury with loss of consciousness or vomiting
    • Vomiting or diarrhea that will not stop
    • Coughing blood or vomiting blood
    • Difficulty breathing or shortness of breath
    • Urgent mental health crisis (For free mental health guidance and resources, contact the Intermountain Behavioral Health Navigation Line at 833-442-2211)

    Emergency rooms are always open. Don’t hesitate to call 911 or go to the E.R. in times of medical crisis. Click here for a full list of Intermountain emergency services locations.

    Your health is precious, and knowing where to go for care makes a difference. No matter what health concerns you may have, Intermountain Health is just a call or click away. 


    Know where to go: Your guide on choosing the right care at the right time