Access Intermountain Providers 24/7

Connect with an Intermountain clinician for low-level conditions for just $49

Connect Care provides another option for accessing convenient, high quality urgent care from Intermountain whenever and wherever you need it. Use your smartphone, tablet, or computer to connect with an Intermountain Clinician just $49 a visit. Some insurance is accepted, but not required*.

Commonly Treated Conditions

Use Connect Care for:

  • Stuffy and runny nose
  • Allergies
  • Sore throat
  • Eye infections
  • Cough
  • Painful urination
  • Lower back pain
  • Joint pain or strains
  • Minor skin problems

Go to the Emergency Room for:

  • Chest pain or pressure
  • Uncontrolled bleeding
  • Sudden or severe pain
  • Coughing / vomiting blood
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes
  • Severe or persistent vomiting or diarrhea
  • Changes in mental status, such as confusion
  • Assault, physical or sexual abuse, or child abuse

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Click below to download the free Connect Care app 

on your mobile device

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How Connect Care Works

Enroll

Creating an account takes only a few steps and is done in a minute. Your information is then stored securely for all future online visits.

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Choose

Choose the provider that works best for you. We'll show you a list of available providers, their experience and ratings before starting your visit.

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Visit

Our web based and mobile app visits use secure, high-quality streaming video. See and speak with a provider 24/7 from home or on the go.

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The Benefits of Using Connect Care

Access Care Anywhere

Install the mobile app and connect with Intermountain from anywhere, at any time.

Open 24 Hours, No Appointments

Caregivers are available 24 hours a day, every day of the year. Just sign in and have your visit.

Quality You Can Trust

Intermountain caregivers and care standards ensure you get the best care, and your regular Intermountain doctor can see a record of your visit.

Cost and Coverage

At just $49, Connect Care is a cost-efficient way to get the care you need. Some insurance is accepted, but not required.

*Insurance Coverage

Your insurance may cover your Connect Care visit. Choose your primary insurance plan name (if available) and enter your member ID. Connect Care will then attempt to verify your eligibility and adjust your cost, which will not exceed $49. We may find, after your visit, that your primary plan will cover part or all of the cost of the visit. If this happens, we will refund any balance owed to you to your credit card. Please allow for 4-6 weeks for refund processing depending upon your insurance. Call our billing department if you have questions.

We continue to advocate for coverage of this new service. Watch for our list of insurers and plans to grow over time.

For more information on Connect Care coverage for your specific plan or information on plan reimbursement, contact your insurance company.

SelectHealth

Coverage varies by plan. For details, call Member Services at 1-800-538-5038.

State of Utah Medicaid

This is a covered benefit under the State of Utah's Medicaid Fee For Service plan. We will bill Medicaid for this service.

Medicare (Part A/B)

Medicare does not currently cover these visits. You can still receive these services through self-pay of $49.

PEHP Health & Benefits

Connect Care is covered on the PEHP Advantage and Preferred networks only. Click here for coverage details.

Managed Care Administrators – Network Care

Connect Care is covered benefit for MCA – Network Care.

Help

For billing questions call: (801) 442-1433 during office hours of 9 - 5 PM Monday through Friday.

For inability to access a provider, patient, or have other pharmacy questions regarding a prescription, please call the main support line: 1-800-442-5502, option 2.