Intermountain Healthcare provides financial assistance to residents of the communities we serve who are otherwise unable to pay. This assistance is available to the insured and uninsured based on income and personal circumstances.
Frequently Asked Questions
1. What if I can't pay the rest of my bill?
Financial assistance is typically available to individuals and families earning up to 500% of the federal poverty level. The level of assistance decreases as income levels increase.
You may be eligible for Intermountain financial assistance with your medical bills. However, patients are asked to pursue all other assistance options, including family, church and government sources, before seeking financial assistance from Intermountain. There are a number of public and private programs to help patients who are unable to pay (see State Programs and Other Resources).
2. If I qualify for partial financial assistance, what happens to the rest of my bill?
Intermountain determines your level of financial assistance based on your personal income and circumstances. If you qualify for partial assistance, the remaining balance of the bill is your responsibility to pay. Intermountain has various payment plans available, including a 90-day interest-free payment plan. For more information, contact the hospital where you received care.
3. I've already received my medical bill – can I still apply for financial assistance?
Yes. Patients are strongly urged to apply for financial assistance before they receive care. However, you can apply for assistance even if your bill has been sent to collections.
4. Why do I need to look for other sources of funding before I receive financial assistance?
No single organization can meet the needs of all patients who are unable to pay. Patients in need of financial assistance should utilize all resources for which they are eligible. This ensures Intermountain resources will be available to patients who don't qualify for other financial help.
5. What factors determine the financial assistance I'll receive?
Patients are asked to pay on a sliding-fee scale depending on household income, household size, and other personal circumstances.
6. Will I have to pay anything?
If you qualify for financial assistance, you'll be asked to make a modest co-payment, consistent with your ability to pay.
7. When will I know about the financial assistance I'll receive?
The amount of financial assistance will be determined as soon as possible. Within about 10 days of submitting your application and documentation, you'll receive confirmation that Intermountain is processing your application. All medically necessary and generally available care is provided in a timely manner regardless of ability to pay.