Contacting Assessment, Referral, and Consultation Services
An Intake Specialist will speak to a legal guardian over the phone for 15 minutes to gather more information about the current concern. This will help to ensure the Intake Specialist creates the best plan for you. Callers will want to have their insurance card available during this call.
Your Appointment
On the day of your appointment, please remember to have your child attend with you. In addition to this, we will need you to bring all necessary paperwork/documentation. Lastly, please arrive 15 minutes early. We encourage you to come with a list of questions and a list of goals or areas on which you would like to work. Feel free to ask the Intake Specialist more questions regarding your first visit/admission.
Children are often most apprehensive about separating from their parents. The provider will assess the situation and determine how comfortable your child is with talking with them alone. Adolescents tend to be the most apprehensive about 1) talking to a "stranger" and 2) what the provider will share with his/her parents. All our providers specialize in working with children and adolescents. They are skillful in building rapport and trust with clients, which help clients feel safe and open talking about their emotions and behavioral health needs. Additionally, the provider will share with both the client and the family the confidentiality policy and how this impacts the child and the family.
Parents are most apprehensive about whether treatment will have an impact on their child. Parents can help decrease this apprehension by engaging in open and honest communication with the provider. It is recommended to talk with the provider about goals and areas of concern. This ensures we are on the same page and working towards the same goals.
Before Treatment: We will ask you to fill out paperwork and provide us with some additional documentation, including but not limited to: previous testing or treatment records, custody agreements/legal documents, a copy of a physical examination, a copy of immunizations, and school records.
After Treatment: Once your child has met their individualized treatment goals, we will provide you with some additional recommendations, as well as connect you to additional services. We can provide clinical documentation for new providers and schools. With your written permission, we can also collaborate with your new providers/programs and schools to help ensure a seamless transition.