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Employee Assistance Program

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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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Feb online event

Navigating Change and Transition

Join us on Monday, February 10, 2025, at 2:00 p.m. MST, for a 60-minute session with Ini Nyannah, Certified Social Worker, Employee Assistance Program Counselor. Ini Nyannah will explain our responses to change and suggest skills to increase our capacity to navigate and thrive with change and uncertainty.

Register today!

Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

Navigating Change

Monthly tip for February

Life often brings periods of change—new goals, activities, routines, seasons, or even jobs! Change is always a constant in life. An important thing to remember is that change, and transition are not the same. Change is a quick, impersonal shift in external circumstances. Transition is the slow, personal psychological re-orientation to change. The transition is the key emotional component. Everyone moves through change differently, and if we honor each person’s unique journey and listen to their concerns, we can reach the ultimate goal of movement towards the new change.

Seven transition tips when navigating change:

  1. Transitions take longer than you think.
  2. You must end before you can begin.
  3. Remember it is a transition, not a personal rejection.
  4. People do transitions differently. (So do work groups.)
  5. The goal is movement. You can’t stay stuck.
  6. Transitions are developmental and can be a source of renewal.
  7. Transitions can be fun when we do them together!
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CredibleMind

Self-Service Mental Health Resource

Intermountain EAP has partnered with CredibleMind to bring you and your loved one's free mental health resources across 100+ topics. Take charge your mental health now with tools to help you:

  • Beat burnout
  • Manage anxiety
  • Prevent depression
  • Relieve Stress
  • Sleep Better
  • And so much more...
Get Started

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.