Q: What should I do if I have a question?
A: During hours of operation your question/telephone call will be triaged according to urgency and a member of our staff or a physician will return your call. Our goal is to return all calls within 1-2 business days. Please notify a staff member if the message is urgent. Our practice has a physician on-call who is available for urgent telephone calls after office hours and on holidays. You can reach us at (801)387-4500.
Q: When should I bring my child in for a visit?
A: We recommend the following for well-child care visits:
- Newborn
- 2 weeks
- 2 months
- 4 months
- 6 months
- 9 months
- 12 months
- 15 months
- 18 months
- 24 months
- Annually between the ages of 3 and 18 years
We value your time and are committed to providing excellent care for your child. Please help us stay on schedule by arriving on time.
Q: Can children come alone?
A: Minors must be accompanied by a consenting adult to their appointment.
Q: What should I do about medications and refills?
A: Please call to request medications and refills during hours of operation. Please allow 1-2 days for medication refill requests. Plan ahead so that your child’s medication does not run out before we are able to provide additional refills, particularly with ADHD medications. It is our policy to first evaluate and examine your child before providing a prescription.
Q: What should I know about payments?
A: Please bring all current insurance information to your appointment. Co-payments are due at the time of service. Please call ahead with any concerns or questions.
Q: What should I know about vaccine appointments?
A: Please bring a current vaccine record for all new patients. Our practice provides vaccinations for traditional insurance, Medicaid/CHIP, and VFC funded immunizations.
Q: What hospital coverage is available?
A: Our practice utilizes the Pediatric Hospitalist Service at McKay Dee Hospital for all newborn and inpatient care. Our physicians will resume your care when you are discharged from the hospital.