How We Hire

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Before you click submit on your application, read through this Q&A from recruiters at Intermountain. Understanding what the company looks for is a key part of getting your resume to the top of the list. 

When reviewing applicants, what is the first thing you normally look for?

  • Indication that the candidate is engaged or does strong work - love seeing metrics/verifiable information on resumes (i.e. quality audit scores, dollars saved, received outstanding awards, etc.)
  • Current relevant experience, not job hopping, a well-organized and concisely detailed resume
  • Are they meeting the minimum qualifications for the position? Do they have the correct certification, licenses, etc?
  • Previous job experience and if they have had frequent job changes

Did you know? Most recruiters spend 6-15 seconds looking at resumes, so make sure what you include on the top catches their eye.

If someone is looking to get into leadership, what qualifications are you looking for?

  • Progression. If they've moved up in previous jobs or held positions where they have managed others that is usually a positive sign.
  • Previous leadership experience or special projects listed. Including phrases like, "organized a group of 10 team members to address and problem solve processes in our department" instead of "saved the organization 22 million dollars"
  • Experience managing people or a team. What accomplishments have they had in management positions? Strong work ethic and commitment to the Intermountain Values, someone who is trustworthy, has a positive attitude and adapts well to change.
  • If the candidate doesn't have previous leadership experience, what leadership/mentoring experience did they do on their own that wasn't necessarily in the scope of their job description (i.e. did they take on a project and roll it out to the rest of their team? did they form a committee to change a team process?)
  • Stretch opportunities in the positions they've had - training others on job duties, leading projects or committees.

What is something on a resume that immediately turns you away?

  • Pattern of job turnover (i.e. only working for a few months - 1 year in each job)
  • Pictures of the candidate, clip art, objectives that state the person is interested in the wrong position or facility, lack of job titles held for each role or lack of dates held for each role.
  • Spelling errors! Job hopping and unprofessional email addresses.
  • Cover letters with giant paragraphs of skills and accomplishments at the very top. Putting education first is fine, but we'd rather read about your most recent job.
  • Listing every job they've had for the past 20 years or long paragraphs

If you could describe your ideal candidate, what three words would you use?

  • Responsive, organized, dependable
  • Polite, professional, curious
  • Passionate, committed, driven
  • Proactive, strong communicator
  • Proactive, engaged, service-oriented 

What is the best piece of advice for someone looking to get into healthcare?

  • Get acquainted with our industry! Take a class, volunteer in a related facility or organization, or do your research. Making a personal connection with someone already working in the healthcare space is always helpful. We always love meeting individuals who are interested in working for us - come out and meet us at a community event or job fair, we'd love to talk to you!
  • Do your homework! Research the company you are interested in joining and find out what their mission, vision, values, recent accomplishments are and think back over your career/life experiences to be able to provide examples/previous experiences you have had/accomplished that match/mirror what that company is looking for.
  • I'm always impressed by those who take the time to do volunteer work or shadowing experiences in t he hospital settings. It lets us know they are passionate about the field and have a desire to learn more without being in a paid position. Volunteering or shadowing is a great way to experience healthcare and find out if it really is the right fit for you.
  • Don't expect it to be easy, expect to start at the bottom and gain experience.
  • Do not be afraid to start in a lower role and ask for opportunities to grow! 

Now that you've read through our Q&A, hopefully you feel more prepared for applying for a position here at Intermountain. If you ever have questions during the process, you can always reach out to recruitment@imail.org and someone will be able to help you. We hope to have you on our team soon.