Shea Dulaney, a surgical tech at Intermountain Medical Center, was leaving work when she came across a family member of a patient having car trouble. Shea heard a clicking sound as she walked toward the car and immediately suspected a dead battery. She took charge and offered to help fix it, including showing the family member what to do if it happens again and cleaning the cables around the battery.
Shea Dulaney
Shea says a stranger helped her jumpstart her own car last summer — and gifted her the jumper cables she used that day. “I was having the same issue with my battery not starting,” she says, “I was in a store parking lot and this guy helped me and gave me his jumper cables. It was incredibly nice.”
Shea says, “My dad taught me a few things about cars, and I’ve learned the fix is super simple. This was the first opportunity I’ve had to help someone else.”
Shea says the family member was very thankful. She says, “I showed her how to keep her terminals clean, which are where the cables attach to the connection for your battery. It’s very simple maintenance. I was glad to pass that knowledge along.”
“Shea didn’t hesitate to help, even though her car was parked in employee parking, which is a bit of a jaunt to get to,” says Sabrina Skogg, an RN at the surgical center. “She went out of her way to make the young lady felt supported and even made her smile. Shea leads by example. She keeps her head up and is the first to help no matter where it leads her. What a perfect example of extraordinary care. Great job Shea!”
Leave a comment on Yammer.
Shea says, “My dad taught me a few things about cars, and I’ve learned the fix is super simple. This was the first opportunity I’ve had to help someone else.”
Shea says the family member was very thankful. She says, “I showed her how to keep her terminals clean, which are where the cables attach to the connection for your battery. It’s very simple maintenance. I was glad to pass that knowledge along.”
“Shea didn’t hesitate to help, even though her car was parked in employee parking, which is a bit of a jaunt to get to,” says Sabrina Skogg, an RN at the surgical center. “She went out of her way to make the young lady felt supported and even made her smile. Shea leads by example. She keeps her head up and is the first to help no matter where it leads her. What a perfect example of extraordinary care. Great job Shea!”
Leave a comment on Yammer.